Author Topic: PCN - Incorrect Parking Location (1 digit)  (Read 1868 times)

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PCN - Incorrect Parking Location (1 digit)
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Hi Guys!

Silly mistake, I parked up, the first hour is free, if you book in via RingGo, which I did, on my return noticed a PCN! Double checked incase I had forgotten to make the booking, but it was there with half an hour remaining, on further inspection the code was '6081226' instead I had booked it under '6081222'

They've hit me a Contravention 11 - Parked without payment of the parking charge

See attached - https://imgur.com/a/6OOuSjJ

Both codes are for the same borough, would it not be sufficient?

I will reply tonight stating the typo in booking being genuine, as there is a valid booking, hopefully the council will make an exception, or i have a feeling they'll be heartless and still reject!

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Re: PCN - Incorrect Parking Location (1 digit)
« Reply #1 on: »
We see plenty of these from Redbridge, which like some other councils is now rejecting challenges for honest mistakes on location codes - and now it's created longer codes which must be a factor.

Also not paying for free parking is a nonsense contravention but some tribunal adjudicators just go with the wrong code without even checking the traffic order.

Just send a polite challenge saying it was an honest mistake on a 7 digit location code that was for another Redbridge location and there was in any case no payment payable for the half hour you were there.

Re: PCN - Incorrect Parking Location (1 digit)
« Reply #2 on: »
I have replied with the following, await their rejection :)

"This was an honest mistake, which your warden would have seen as I had purchased a permit as required prior to leaving the car, which was still active when the warden issued the ticket,  please see attached. However the issue that has result in this, is that the ticket was for another location while still in the Redbrdige borough, this was due to the fact I had a digit incorrect for the location code when booking, this can clearly be seen by the code used against the code at the location in question.

Also there is technically no payment due for the first one.

I am hoping you can review this case on it's own basis and see that this was a genuine mistake an the intention were correct, as a result I ask you please cancel this ticket."

Re: PCN - Incorrect Parking Location (1 digit)
« Reply #3 on: »
Hi All/@stamfordman,

As expected, received a reply from the council, not excersising any discretion considering the circumstance.

See attached response - how best to proceed or what should I reply with?

I guess from a perspective of the regulations the code is incorrect even though it's by a single digit - Would the adjudicator take the same view, as I was once told her they go based on the law/rules/regulations and not assumption etc. If this is the case then I stand little chance at ajudication.

https://ibb.co/HDNDRFt0
https://ibb.co/WvgfKWrp





Re: PCN - Incorrect Parking Location (1 digit)
« Reply #4 on: »
They say the wrong location renders the session invalid but the contravention is not paying, not for not having a valid or invalid session.

We should also start putting councils to the test of duty to act fairly - this is set out in statutory guidance.

I would go on with this. The 7-digit code is also getting silly now.

Re: PCN - Incorrect Parking Location (1 digit)
« Reply #5 on: »
the contravention is not paying, not for not having a valid or invalid session.

I've heard about this point in a number of other posts on FTLA and one where its mentioned that its a free charge so how can one pay, while it logically makes sense, I've never gone with this ground and am worried I would not be able to argue my case other then just make the statement, with the ajudicator going with the point the ticket was not there, ie not paid (even though its free)

We should also start putting councils to the test of duty to act fairly - this is set out in statutory guidance.

How though? councils clearly don't care, teh reasoning makes no difference in an email, an email won't make a difference, the ajudicators can't do nothing other then look at the case on the day.

Re: PCN - Incorrect Parking Location (1 digit)
« Reply #6 on: »
In formal reps the question about fairness can be put, as to how this meets the statuary guidance to act fairly in the public interest, and any or no response can be taken to the tribunal.

One outcome that is possible is an adjudicator can refuse the appeal but recommend cancellation.

Re: PCN - Incorrect Parking Location (1 digit)
« Reply #7 on: »
Received the NTO,

https://ibb.co/yJv0bZm
https://ibb.co/CK44t898

Any advice or guidance on drawing up a appeal for the formal rep that can win over the adjudication, as the council stance is clear, the fact that they literally ignore the point about non payment says it all also.

I believe the first formal rep will go to LA again?

I have another thread open for a similar where @Hippocrates  posted a recent adjudication for a similar wrong code scenario, and it was rejected :(


Re: PCN - Incorrect Parking Location (1 digit)
« Reply #8 on: »
This is from the statutory guidance.

Under general principles of public law, authorities have a duty to act fairly and proportionately and are encouraged to exercise discretion sensibly and reasonably and with due regard to the public interest. Failure to act in accordance with the general principles of public law may lead to a claim for a decision to be judicially reviewed.

Enforcement authorities have a duty not to fetter their discretion, so should ensure that PNCs, NtOs, leaflets and any other advice they give do not mislead the public about what they may consider in the way of representations.

They should approach the exercise of discretion objectively and without regard to any financial interest in the penalty or decisions that may have been taken at an earlier stage in proceedings.

Authorities should formulate (with advice from their legal department) and then publish their policies on the exercise of discretion. They should apply these policies flexibly and judge each case on its merits. An enforcement authority should be ready to depart from its policies if the particular circumstances of the case warrant it.

Re: PCN - Incorrect Parking Location (1 digit)
« Reply #9 on: »
Responded with a lengty response, hopefully it'll do the job if not here then at ajudication


1. The Contravention Did Not Occur
1(a) A payment was made – therefore the alleged contravention is factually incorrect
Contravention 11 requires the motorist to have failed to make a payment. The enforcement authority’s rejection letter confirms that a parking session was created and that a payment was made, but under the wrong location code. This means the contravention as stated on the PCN is factually incorrect.

If the authority believes the issue was that the payment was allocated to the wrong location, that is a different contravention entirely, and not the one stated on the PCN. A PCN must match the facts alleged; if it does not, it is unenforceable - Therefore, the contravention as stated did not occur.

1(b) Additional point: the parking charge was £0.00 – no monetary payment was due
This is a crucial point, the location in which the vehicle was parked carried a £0.00 parking charge during the relevant period.
Where the required payment is £0.00, it is impossible to “fail to pay the parking charge” because:
* No monetary payment is required,
* No monetary payment is possible, and
* A charge of £0.00 cannot logically be “unpaid.”

If the authority’s position is that a free session was not correctly registered due to a location-code error, then that is not the contravention on the PCN. Code 11 explicitly requires non-payment of a charge, but when the charge is £0.00, the contravention cannot occur in law or in logic - It is therefore impossible for the alleged contravention to have taken place.


2. Failure to Consider Circumstances and Exercise Discretion
The Traffic Management Act 2004 statutory guidance requires councils to properly consider representations and exercise discretion fairly and proportionately. My error was a genuine and minor human mistake — a single incorrect digit/location code input while using the RingGo app. I made a good-faith effort to comply and made the required payment (even though the charge was £0.00).

[**** Intersted your extract from the General Guidance Here *****]

The rejection letter does not indicate that due consideration was given to mitigation or discretion. It uses a standardised explanation of policy rather than addressing my specific circumstances. The purpose of parking enforcement is compliance, not punishment. Penalising a minor clerical mistake — especially when the charge was £0.00 — is disproportionate, with my intention to comply being clear, this is precisely the type of situation where statutory discretion should be applied


Conclusion -
* The contravention as stated did not occur,
* It is logically impossible to “not pay” a charge of £0.00,
* The authority’s own evidence confirms a payment was made,
* The authority failed to consider the cirsumstances and fairly and proportionately
* And the enforcement action is disproportionate and unreasonable.

Re: PCN - Incorrect Parking Location (1 digit)
« Reply #10 on: »
Hey all,

Received the NOR, which I was supposed to post a few weeks ago but procrastianted heavily, as expected ignored reasons i mentioned in my appeal from the previous post - See attached.

https://ibb.co/pvwWhsKb
https://ibb.co/ymHBx38Q

As I was checking I noticed I may have gone over the 28th days to respond to appeal in the tribunal, which I did today (14/01/26), letter was dated 17/12/25 - Can someone confirm if I'm ok or they'll now increase the charge by 50% or if that +2 day rule applies that I've only heard being mentioned on this forums, as it was a letter received.?

For now I've appealed with no extra reasoning other then stating that same reasons as before - Is there anything else I can add or counter based on the NOR response above?

Re: PCN - Incorrect Parking Location (1 digit)
« Reply #11 on: »
If London Tribunals has accepted your appeal request, then only the full PCN penalty is payable if you lose.

Re: PCN - Incorrect Parking Location (1 digit)
« Reply #12 on: »
It let me submit the appeal and got a automated case ref, but I would have thought the appeal could still be submitted past the 28 days, but the the council will increase the fine - unlesss its one or the other, ie if past appeal will not work and you'll get increased fine.

Re: PCN - Incorrect Parking Location (1 digit)
« Reply #13 on: »
It let me submit the appeal and got a automated case ref, but I would have thought the appeal could still be submitted past the 28 days, but the the council will increase the fine - unlesss its one or the other, ie if past appeal will not work and you'll get increased fine.
The council will be informed of your appeal, and then must immediately cease any further enforcement action.
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Re: PCN - Incorrect Parking Location (1 digit)
« Reply #14 on: »
I was reading a tips and news post on SkyNews on how to avoid and appeal tickets, which mentioned a lot of the points from these forums that I've learnt.

On similar cases with incorrect digits etc, they had suggested things like dyslexia could be used and they would have to overturn without any proof. Would the same apply for ticks/touretttes, ie I have ticks, which could have contributed to the wrong digit being typed etc)