Draft reps
Dear London Borough of Waltham Forest,
I am writing to make representations against penalty charge notice FR60585078).
I would like to bring to your attention the circumstances surrounding this PCN and kindly request a review of the penalty.
On the date in question, I was indeed parked on my own road; however, I was using a courtesy car provided to me while my personal vehicle was undergoing repairs in a garage. I followed the correct procedure and added this courtesy car to my resident permit via the Waltham Forest portal, ensuring I remained compliant with parking regulations in the area.
I refer you to the courtesy car hire agreement at LINK
Unfortunately, the oversight occurred when I received my personal car back from the garage. Due to the relief of having my own vehicle back and the subsequent rush to return to my daily routine, I regrettably forgot to update my resident permit to remove the courtesy car from it. It was an honest mistake, and I deeply regret any inconvenience it may have caused.
I understand the importance of enforcing parking regulations and appreciate the need for fair and just application. In this instance, I genuinely believed I was in compliance with the rules by adding the courtesy car to my permit during its use. However, my failure to promptly remove it once I regained access to my personal vehicle resulted in this PCN.
I have now rectified the situation by updating my resident permit and removing the courtesy car, ensuring such a mistake will not happen again in the future. I am grateful for your understanding and ask for your understanding in this matter.
While I am trust the above will suffice to justify cancellation of the penalty charge on this occasion, I should also point out that the sign for the bay would support code 16 "Parked in a permit space or zone without a valid virtual permit or clearly displaying a valid physical permit where required", there is no evidence the bay in question is signposted as a residents' or shared use bay so a code 12 contravention did not occur.
Yours faithfully,
I'll email you the link, get your friend to make representations online and keep a screenshot of the confirmation screen.