3. PCN for "Stopped where prohibited (on a red route or clearway)" (Zipcar)
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Re: PCN for "Stopped where prohibited (on a red route or clearway)" (Zipcar)
« Reply #15 on: »
A few weeks ago I received a letter from TFL.



Oddly I did include the authorization letter that they provided me.

@cp8759, @H C Andersen

I am at a loss now, it's been more than 14 days. I am wondering what my options are. I either wait for them to give authorization, they reject the appeal and then what?

I am thinking I should post in the ZipCar support ticket, asking for an update or rather the fact they caused this mess, they deal with it?
« Last Edit: September 23, 2024, 10:00:11 am by Savas »
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Re: PCN for "Stopped where prohibited (on a red route or clearway)" (Zipcar)
« Reply #16 on: »
Quote from: Savas on September 23, 2024, 09:58:18 am
Oddly I did include the authorization letter that they provided me.
@Savas this happens a lot because the Capita staff who deal with representation on behalf of TFL are all semi-retarded, if you just send the letter of authorisation again they will tick the box saying "LoA received" and process the case as normal.
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I practice law in the Traffic Penalty Tribunal, London Tribunals, the First-tier tribunal for Scotland, and the Traffic Penalty Tribunal for Northern Ireland, but I am not a solicitor or a barrister. Notwithstanding this, I voluntarily apply the cab rank rule. I am a member of the Society of Professional McKenzie Friends, my membership number is FM193 and I abide by the SPMF service standards.

Quote from: 'Gumph' date='Thu, 19 Jan 2023 - 10:23'
cp8759 is, indeed, a Wizard of the First Order
Re: PCN for "Stopped where prohibited (on a red route or clearway)" (Zipcar)
« Reply #17 on: »
I tried the TFL PCN website to send it again, but I am unable to challenge this PCN, it's greyed out. Any suggestions?
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Re: PCN for "Stopped where prohibited (on a red route or clearway)" (Zipcar)
« Reply #18 on: »
Hi @cp8759, can you advise me on what to do next?

Looking for emails to try, a few weeks ago I emailed RedRoutes@tflenforcement.com and CCCorrespondence@Tfl.gov.uk, but have received no response. As it's the weekend I will try and call tomorrow redroutes tfl phone line listed on here https://tfl.gov.uk/modes/driving/red-routes/penalty-charge-notices?cid=redroutespcn and see what they have to say.

However I'd like to contact ZipCar and tell them to start contacting TFL regarding this as their last letter indicated that they did.

I am at a loss of what options I have.
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Re: PCN for "Stopped where prohibited (on a red route or clearway)" (Zipcar)
« Reply #19 on: »

I am at a loss of what options I have.

Procedurally not many.

To date:
Avis received a PCN issued on 31 May which they paid.
Subsequently, Avis wrote to TfL by letter* dated 16 July to authorise you to make representations.
You submitted representations.
TfL responded by letter** dated  27 Aug. that you were not the addressee on the PCN and that they had written to the addressee giving them 14 days to confirm that they had given permission for you to act on their behalf.


Clearly a c**k-up on TfL's part.

*- address used by Avis: Travel for London(??), Red Routes, PO Box 335, Darlington, DL1 9PU

**- address on TfL's letter: Transport for London, Red Routes, PO Box 335, Darlington, DL1 9PU.

When you get back to TfL stress that Avis had already written to them a month before they replied to you saying effectively that they hadn't..and here's a copy of Avis's letter to TfL. NB. Avis didn't write to you, they wrote to TfL and merely copied this to you.
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  3. PCN for "Stopped where prohibited (on a red route or clearway)" (Zipcar)