Free Traffic Legal Advice

On 22/5/25 I parked on Beverly Gardens, NW11 at 9.30am - I tried three time to pay by phone - there was a problem with the app and it did not accept my payment even though my card was 100% definitely working as I used that very same card that day in shops. I also phoned my bank to check if there was any problem with my card and they said there was no problem with my card but a problem with the 'merchant'. I appealed and my appeal was rejected. In the rejection letter they literally ignored what I had said and just wrote that I was parked and hadn't paid so my appeal was rejected. (I did not try another card as I had an appointment and would have been late). If I appeal again I risk paying a lot more. Is it worth me appealing again? (I could get a letter from my bank saying there was nothing wrong wtih my card). Has anyone had a similar experience? Any advice greatly appreciated, thank you!

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Local council - I posted it in the wrong forum but could not see how to change it

Local council - I posted it in the wrong forum but could not see how to change it

Please to have  aread of
https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/read-this-first-before-posting-your-case!-this-section-is-for-council-tfl-dartme/

and post up here
all sides of the PCN,
all sides of all correspondencce to and from the Council,
a GSV link to the location.

Only redact yr name & address from docs - leave all else in.

GSV = Google Street View

GSV

Sorry, you misunderstood. We need a GSV link to the location. Like this: -
https://maps.app.goo.gl/LBYKcBjiSQ6fiBmeA

If you look at the street view, top right there is the black window with text.Click on the 3 dots to bring up the little menu. Lick on "share or embed image", then on the next window, click on "COPY LINK". You can then past the link into your thread.

You could ask PayByPhone why you had an issue which could determine if it was their fault or not.

One tactic that has worked is to pay a dummy session and say you've paid what you should have done but that would have been best in the initial challenge.

You could ask PayByPhone why you had an issue which could determine if it was their fault or not.

One tactic that has worked is to pay a dummy session and say you've paid what you should have done but that would have been best in the initial challenge.

Thanks so much for this, however I know it was the app and not my card as I have confirmation of that from my bank.
Perhaps I misunderstood you, but I can't pay a dummy session as it will have the time and date on it.
Thanks though.