Free Traffic Legal Advice

To whom it may concern,

I am writing to formally challenge Penalty Charge Notice BZ82466814 issued to vehicle KN71EYD on 12/11/2025.

I respectfully request that this PCN be cancelled on the following grounds:

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1. I was performing a delivery in the course of my employment (Amazon delivery driver)

At the time of the alleged contravention, I was making a scheduled parcel delivery as part of my official duties for Amazon. The nature of my job requires me to follow the company’s dedicated navigation system, which provides optimised delivery routes. On this occasion, the navigation system directed me through the location in question.

Delivery drivers frequently face restricted-access environments when operating in residential and commercial areas. In this case, I was not intentionally attempting to contravene any road restriction — I was simply following the operational route provided to complete deliveries efficiently and safely.

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2. The camera footage/photos do not reflect the operational circumstances

The images in the PCN show my vehicle driving through the pedestrian zone. However, this does not provide context: I was actively engaged in delivery duties and was navigating unfamiliar roads using my employer’s system. There was no deliberate attempt to enter a restricted zone.

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3. No alternative safe route was apparent at the time

Due to the routing provided and the nature of delivery work, it was not immediately clear that the route ahead was restricted to vehicles. If clearer signage or advance warnings had been present, I would have avoided the area. As a driver under time-critical delivery constraints, I rely heavily on navigation accuracy — and there was genuinely no intention to ignore any traffic signs.

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4. This was an honest mistake, not a willful contravention

I take road regulations seriously and would never intentionally breach restrictions. This was a genuine mistake made under work pressure, while navigating to complete essential deliveries. The penalty charge of £160 (or even £80 at the discounted rate) represents more than half of my weekly wage, which would place me under significant financial hardship.

I respectfully ask the council to consider using its discretionary power to cancel the PCN given:
   •   The circumstances of my employment,
   •   The lack of intent,
   •   The difficulty delivery drivers face in avoiding restricted zones while following employer-required navigation routes, and
   •   The disproportionate financial impact this penalty would have.

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5. Request for cancellation

In light of the reasons above, I kindly request that the council exercise discretion and cancel this PCN.

Thank you for taking the time to review my representation. I look forward to your understanding and a favourable outcome.

All the points made in your representation are based on mitigation, and whether this is accepted is entirely within the councils powers of enforcement. Mitigation cannot be considered at the adjudicators at London Tribunals. Experience of this forum is that councils very rarely accept representations based on mitigation, but be sure to submit them just in case somebody in the council has a heart not entirely made of stone. It is also possible they may not consider your representations correctly and open themselves to an appeal based on "failure to consider", which can be considered at London Tribunals

Their video shows you driving without hesitation past the two restriction signs. It is a timed restriction based on school times, so you could have entered without penalty outside those times. Following a satnav is absolutely fatal in London as there are so many timed restrictions like this in residential areas. You really do need to question your employers why they are sending you on delivery missions that involve restricted streets.

However, is the PCN in your name with your address on it ? Are you the van owner ?
Under the law for PCNs, the keeper of the vehicle as recorded on the V5C Registration Certificate has legal responsibility for appealing or paying a PCN.