I received a parking fine in January earlier this year, for a ticket I had paid for via RingGo. I realised later that I had entered the car’s reg incorrectly, (swapped an O for a 0), and sent the council in question an email detailing this, along with the payment receipts. (I am just a named driver on the car and so had to get my partner (who is the owner) to send this email). The council never replied to this email, which made me believe the issue was settled.
A few months later I received another letter from the council saying they were still chasing the matter, however I mistakingly put it down to a backlog of letters and so presumed it was fine - not the right move I know. Another letter came a while later saying the issue had been escalated to an “order for recovery of unpaid penalty charge’ (from TE3). I was under a lot of pressure at work at the time and ended up forgetting about the issue, until today when a debt collector arrived at the car’s registered address wanting roughly £400.
Luckily I live elsewhere, along with the car, and so the debt collectors info was forwarded to me, who I promptly called to discuss with. They told me as it was now a court matter I would have to make an application to have the warrant rescinded, using the forms TE7 & TE9, or that I could pay the debt off and apply for a refund from the court retroactively.
What are my chances of actually getting a refund in this situation? The fact that the council didn’t respond to my initial representation had a huge impact on how this all went down, so surely that should be taken into consideration on their part? £400 is a big deal to me.