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Quote from: Incandescent on July 13, 2024, 11:30:14 am

Yes indeed !  There have been cases over the years where councils have made errors when transcribing the DVLA address info into their enforcement system.

Quite right. It was only yesterday that I had an enquiry regarding a Dart Charge penalty where the vehicle owner had lived at his current property for 12 years. The V5C was correct with the house number being 83 xxxx Road. National Highways confirmed that all their notices had been wrongly addressed to number 89 xxx Road.

Out of Time Witness Statement submitted and I have no doubt that it will be accepted.

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It's all the more strange that it happens at all. The actual request to the DVLA for RK details and the response are communicated using a secure Electronic Data Interchange. The request (VQ4) and the response (VQ5) are in a standard format. On receipt of the response the Enforcement Authorities PCN management system will auto populate the relevant fields for the case. This has been in place for donkey's years, so there's no real opportunity for the address to be wrongly transcribed. Unless there's manual human intervention.

It's all the more strange that it happens at all. The actual request to the DVLA for RK details and the response are communicated using a secure Electronic Data Interchange. The request (VQ4) and the response (VQ5) are in a standard format. On receipt of the response the Enforcement Authorities PCN management system will auto populate the relevant fields for the case. This has been in place for donkey's years, so there's no real opportunity for the address to be wrongly transcribed. Unless there's manual human intervention.

Excellent response. According to National Highways, they stated that the mistake was the fault of the camera's on the Dartford Crossing misreading the number plate. Is that feasible?