Hi both Cp and Hippocrates,
Unfortunately, I did make the decision to pay. Whilst I think there was a case to put forward at the time, I just didn’t have the fight to see it through. Thank you all for your help & support!
I have put a formal complaint into the council though. Still awaiting a reply - I have had a pcn cancelled that way before. Not holding my breath at all but either way still thought it was important to highlight their failure to consider evidence thoroughly.