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So this time you do have a code 16.

And this is the CEO's pic...

Can't you get a holder that keeps the permit flat?

So this time you do have a code 16.

And this is the CEO's pic...

Can't you get a holder that keeps the permit flat?



@stamfordman
Thanks for your response

What is the correct code CC 16  or CC 19?
It is code 19 that I have seen issued on my road which is usually £50.


A simple 'yes' or 'no' and a brief explanation of the difference in relation toy case between Code 16 and Code 19 would beincredibly helpful for me to understand how to proceed with challenging this and any future PCN's.


The Flawed CEO's photographic Evidence:
It is Inadequate and Misleading.  I have serious concerns about the photographic evidence provided on the Medway website.


Timing and Visibility: My own photograph, taken at 20:45, clearly shows the permit details. In contrast, the CEO's photo was taken at 13:39 in full daylight, yet the details are obscured

 The CEO's daytime photo is angled to obscure the details, while my evening photo proves the permit was visible and valid. This feels like a deliberate attempt to misrepresent the situation.


The CEO deliberately took the photograph from an angle that makes the permit details unreadable, rather than capturing a clear, front-on shot. This does not constitute reasonable or fair evidence.


Furthermore, no one else has access to my car, the permit could not have been adjusted between the CEO's photograph and my own.


Please review the picture I took in the night around 20:45 hrs. Let me know what you think.




2. The Permit Holder:
The holders (even expensive ones) warp, and the permit itself curls due to weather, despite my best efforts to keep it flat. I have bought several permit holders even expensive ones. Also the paper permit itself starts curling after a couple of months. When it is new it is fine. I have the previous years and it is the same.
Any suggestions how to stop or avoid this curling or the permit and the permit holder will be appreciated. It can be very stressful. My other permit ehich is a round one does not curl.


Any advice on how to best frame my appeal would be hugely appreciated


I want to send it today to be within the discount period just incase it turns out that I have to pay it.


Many thanks.

The CEO's pic shows a mess of curled up permits.

All you have is an ask for discretion showing you have a valid permit and note their permits do curl but really you need to take responsibility.

Tape the holder shut so the permit can't curl or get one that seals flat.

*- if true!

Same OP:

https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/code-19-medway-council-meadowbank-resident-parking-permit-partially-displayed/

@stamfordman
@H C Andersen

Thanks for all the input.

I'm posting a follow-up to my previous message to provide some additional evidence that really highlights the extent of this curling problem.

I've laid all my permits side-by-side for a direct comparison. The attached picture shows all my Medway permits for the last 3 years - 2023, 2024, and 2025. As you can see, they are all severely curled, forming an arch. This isn't a minor issue; it makes them impossible to lie flat.
The other pictures are of my other permits for the last 4 years, which are made of pure paper. They remain perfectly flat and fully readable.

The photo of the back of the Medway permit clearly shows how the lamination has tightened and distorted, much worse than the front.

This side-by-side comparison proves the point conclusively. The problem is not how I store them or the holder in which they are displayed—it is 100% the laminated plastic backing on the resident permits.

The lamination on the back is the root cause, which is why the back consistently curls much more severely than the front. This creates a tight roll that makes the permit impossible to display flat. The curl is consistently worse on the laminated back, proving the material itself is the cause.

When we used to have paper tax discs that were displayed on windscreens for years, they had no curling issues because they were fully paper.

The sun and the car temperature cause the laminate to shrink and curl irreversibly after a few months.

This is a consistent, predictable flaw affecting every single one of these permits issued across multiple years. The council needs to address this poor material choice, as it is directly leading to unfair PCNs for residents.

My Resident Permit had curled to the point of being partially unreadable or hard to read from a distance.

Is this a predictable material flaw, and is the council at fault for using a material unfit for its intended environment (a car windscreen)?

By using this inferior laminated material, the council has created a situation where a legally displayed permit becomes non-compliant through no fault of the resident.

This feels like a design flaw that is unfairly penalizing residents.

A valid permit should not become non-compliant due to a material choice made by the council. The fault lies with the permit's inability to withstand its intended environment, not with my conduct as a permit holder.

I need your opinion or input on this specific point:

Any opinion or shared experience you can provide that supports this "design flaw" argument will be invaluable for my appeal.

Thank you for your help.

https://ibb.co/9khJjhBq
https://ibb.co/3yY738YZ
https://ibb.co/wNC6kstG
https://ibb.co/G4mHHDjc
https://ibb.co/YqyzJdy  (Picture taken Jan 25 when permit was less than a month one month old. Permit was nice and flat)

https://ibb.co/C3XW35dQ
https://ibb.co/9mq5KJbn
https://ibb.co/v4NZBpKk
https://ibb.co/RkWH9Rx5

Quote from: H C Andersen on October 06, 2025, 11:40:15 am

*- if true!

Same OP:

https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/code-19-medway-council-meadowbank-resident-parking-permit-partially-displayed/

Thank you for highlighting that.
I might be wrong but I don't believe this is the same situation / circumstances with this PCN and other PCN you have highlighted with Medway Council.

On that previous occasion, I wrote a letter explaining the mitigating circumstances and apologised, asking for discretion on compassionate grounds. That appeal was rejected, even though a valid permit was held and sent with the appeal.

Before submitting that appeal I called the council and explained the situation and a staff member informed me that if I submitted proof of my valid permit, the PCN "will be cancelled." Which I did.
I relied on this advice and submitted my current permit with an apology and explaining the mitigating circumstances,
but the council reneged on this and rejected my appeal.

I am unsure if this will work this time. I am looking for other options / points to appeal this PCN. Is the poor quality of the material of the permit a valid point?


The key lesson from that experience is that an apologetic approach, asking for sympathy, does not seem to work any longer with Medway Council for this type of PCN."

Although it depends on who is reviewing the appeal.

Hello, I am a traffic warden and - ironically - feel sorry for the OP.

I feel that her council are particularly harsh, in mandating that the resident permit needs to be physically displayed. In Westminster, they went digital a few years ago, and others seem to be moving in that direction.

In the boroughs that issue physical permits, the only situation where the physical permit really matters is when the permit is non-vehicle specific e.g. a hair salon buys a physical business permit, then receives it in the post. It is incumbent on the duty hairdresser to display the permit on their dashboard, as this is the only proof that that vehicle has parking rights. If the permit curls up due to the sun, then all hell breaks loose.

I concur with the OP, on the premise that paper permits do not curl up in the way that laminated ones do, and urge the OP to flag that issue at the council as best as they can. It is a serious design flaw!

I am unsure if the challenge to the PCN is the best avenue for that though.

I am going off on a tangent but one thing I hate is P&D ticket machines that do not dispense a P&D ticket with an adhesive that the driver can use to stop the ticket flipping over. All hell breaks loose there too!

With respect to the actual appeal, I reviewed the photos of the PCN, but could not find any of signage to say that she was in a permit holder bay. I always take a photo of a sign in proximity of the vehicle that I issue. In the cases where colleagues have not done so, the PCNs can get challenged, and successfully overturned on this point.