Free Traffic Legal Advice

I’m hoping you can help with some advice. NoE received in the post 6months post the date of alleged Bus lane infringement( I assume as 6 months ago I moved house and it must have been sent to my old address first). I called straight away and got extension until next week. As after searching the PCN.
1. I’ve never been to Southampton.
2. I was at a party when the incident took place and nowhere nr my car.
3. when I looked at the details, although my car reg was on the NoE. The number plate on the image is one digit different to my car. Unfortunately, as I’ve only just been sent this. I couldn’t appeal the original within the 28 day period.
Has this happened to anyone else? I’ve been advised by the debt collection company to contact TEC. The automated phone system sent me to the website. I think I’ve worked out that you submit a TE9 & TE7. How do I stop this going any further?, as it’s clearly not my car and I didn’t drive in a bus lane!

[ Guests cannot view attachments ]

Thank you for the comment. I did indeed update my V5 and the debt collection company could see that I had, but admitted that the local authority would send a letter and then not check again if V5, had been updated.  Just unfortunate timing that I sold my house at the same time.

Would paying it not admit liability though? It’s not my fine to pay? 

Would paying it not admit liability though?

No. It simply stops escalation of the debt.

That the PCN was issued in the first place is the council's error.

That it's got this far is yours.

The problem has been that once the hare was set off there's been no feedback to the council to tell them of their error. But now's your chance.

A polite letter should be all that's necessary.

Dear Sir,
PCN *************

I have recently received a Notice of Enforcement from your agents, ****, regarding an unpaid penalty charge in respect of a bus lane contravention by, according to the Notice, VRM WF66ZYG. This is addressed to ***********. I have also received the original PCN which coincidentally was forwarded by the new residents of ******. Fortunately this includes photos of the car in question which shows VRM WF65ZYG.

As far as is germane, the facts of this matter are as follows:

The council cameras observed VRM WF65ZYG(a Toyota)in a bus lane;
You issued a PCN to me, the registered keeper of WF66ZYG(a Volvo);
I was in the throes of moving and did not receive the PCN or any other correspondence;
Your agents' diligence found my correct address and therefore issued the Notice of Enforcement.

For information and to assist your agents, who would be unaware of the background, I have paid the penalty and compliance fee(total £190 comprising the surcharged penalty and compliance fee) and am now writing to you for a refund. I appreciate that the council would be out of pocket to the extent that they would have been denied a penalty from the keeper of the Toyota, but this is a consequence of misreading the VRM in the first instance.

My bank details are as follows: ************

I would appreciate written acknowledgement.

I have copied this to your agents.

Yours

******





you will see

Thank you for the advise.

Unless I'm missing something, the OP did update the V5C shortly after moving. Mail redirection is not a legal requirement, and isn't perfect in any case - I've had post still delivered to the original address when redirection is in place.

Very well done ! 
Incidentally, as there has been some discussion about your V5 being/not being up-to-date, how long after your house move did you update it ?