Free Traffic Legal Advice

Hi- i contacted the council.
In which someone very rude answered and unhelpful. I stated, i have not received notice to owner.
She claims that notice to owner has been sent on 4 December 2023. However i said i have not received it. Letter dated 4th is challenge rejection.
she then went on to say you will receive another letter with an increased cost of £190 or whatever it is.

Any ideas what i can now do ?

The grounds will assure a win at the Tribunal and I will happy to represent you:

Parking
Parked with one or more wheels on or over a footpath or any part of a road other than the carriageway

We will consider your appeal according to our appeals policy. If your reason for appeal is not listed in the policy, we are unlikely to accept it. However we will still consider your case individually.

Pay and display (P&D) or Cashless
The following circumstances are relating to scenarios involving P&D tickets or cashless parking sessions.

Select a reason:
I had a Pay and Display (P&D) ticket 
I made a mistake when purchasing my pay and display (P&D) ticket 
I paid by phone or app 
I was in a rush and forgot to pay 
I went to get change 
The ticket machine was broken and I couldn't purchase a P&D ticket 
My card payment was declined 
Permits
The following circumstances are relating to scenarios involving parking permits.

Select a reason:
I had a permit 
Blue Badge
The following circumstances are relating to scenarios involving Blue Badges

Select a reason:
I had a Blue Badge 
Emergency / beyond driver's control
Reasons that relate to something unexpected happening to the motorist that must be seen to immediately

Select a reason:
I became unwell while driving 
I parked at the location because I needed the toilet 
I stopped because of an emergency situation 
My passenger became unwell while I was driving 
My vehicle had broken down 
My vehicle was cloned 
My vehicle was stolen 
PCN wrongly / unfairly issued
Reasons where it may appear that the PCN was issued unfairly or incorrectly.

Select a reason:
I only stopped for a few minutes 
I was not at the location on the day 
I was not served the PCN 
I was not the driver 
I was not the owner / keeper of the vehicle 
I was only a few minutes late back to my vehicle 
I was unaware of the rules 
My vehicle was not outside the bay 
The vehicle was on hire to someone else 
There was nowhere else to park 
Other
Other reasons we have received that do not fall into one of the above categories.

Select a reason:
A friend / family member recently passed away 
I didn't see any signs or lines 
I was loading / unloading at the time 
I was picking up / dropping off a passenger 
My vehicle is a taxi 
The owner of the vehicle has passed away 
None of the above
If none of the above reasons apply, and you wish to challenge your PCN, please select below:

Select a reason:
Any other reason

*******

Compare:

https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/pcn-at-my-own-driveway-pavement-parking/msg34536/#msg34536

Update; spoke to them over the phone again,  that challenge rejection i received is on 4/12/24 is notice to owner. And rules have changed.
However i said why does it say on third page i will receive a notice to owner within 28days.
She says typo error.  I then said when can i receive a letter with a code that i can challenge at tribunal. Notice of recovery i believe she said.

She did not want to give me her name, and i can’t record it as I'm at work and no way of recording the call.

I said how can i go about making a formal complaint. She stated go challenge again online.

Do you reckon i should challenge again and make it a formal complaint ?

I also asked is there not a time limit of 6 months , she said no there is no time limit when we can issue notice of recovery.

This is really starting to p*** me off person over the phone sounds like she really hates her job and can’t be bothered to reply.

@julz94 the council website indicates the penalty has not yet increased, so I suggest you go and make a formal representation now, you can use the same draft you submitted for the informal representation. Only three outcomes are possible:

1) They accept the representation and cancel the PCN, happy days.
2) They reject the representation and issue a notice of rejection, so you can appeal to the tribunal, or
3) They disregard the representation and serve a charge certificate, in which case you must follow the instructions here: https://www.ftla.uk/announcements/charge-certificate-cases-under-the-traffic-management-act-2004-no-original-pcn/

Don't forget to take a screenshot of the confirmation page once the representation has been submitted.

Update, i logged in recently to check the PCN online.
No outstanding charge for PCN anymore. Looks like it’s been cancelled.
Persistence pays off. They knew they would not stand a chance at tribunal.

Hence why they never done their homework first time around nearly 2 years ago when they never showed up.   

Thank you to ivan and the team