Free Traffic Legal Advice

Hi There,


Somewhat unusual situation, for us at least.



Earlier today, we received a notice of enforcement from CDER Group who by the looks are a debt collection agency  in the tune of £325. £250 fine and £75 fees. Ouch!



This due to a PCN that was issued back in 01/07/2025 on the grounds of code 52, failing to comply with prohibition on certain types of vehicle, e.g. LTN.



After much head scratching, my partner recalled that on that day on their way back from work, due to an accident, the police diverted traffic through Dove Road, an LTN street which must have resulted in the fine.



Now you might be asking, why so late with all this?



That's because we sold our place in Islington (no less to Islington council) and moved away to Barnet. We did setup mail forwarding and updated our drivers licenses etc. but forgot to update the log book. For whatever reason, we were completely unaware of this ticket, the PCN never materialized in post and here we are...



We logged onto Islington council's PNC portal, but can't find any photo or map evidence related to the PCN, but an entry exists.



We called CDER Group, but was met with a hostile and mildly threatening agent (usual tactic I guess) who said that we have to pay up as we didn't update the log book etc. Needless to say, we hung up.



We plan to call the council tomorrow to learn more... but in the meantime mulling on options.



Clearly, if traffic was being diverted by police, Islington council shouldn't have issued a PCN in the first place and there would be records of similar contravention at that time. Really unfortunate for us. But it was and it didn't make it to us eventually and was passed on to a debt collection agency.



Advice/help appreciated. I've attached a copy of the letter received today.

Hi There,

The date of move was 13th June. We setup redirection shortly afterwards, but I can’t find details on inbox, must have deleted the email somehow.

You are correct that the logbook weren’t correct as we forgot to update that (only drivers licenses).

Kind regards.

Yup, it did have correct previous address and names.
Thanks.

FYI called Islington just now.
They asked us to file a TEC and notify the debt collection agency. Apparently this is a very common thing!

Common as in thousands of TEC submissions (Statutory Declarations or Witness Statements), per year.

As you don't seem to have updated the logbook you don't have much of a case. You could provide details of dates of mail redirection.

The out of time process is designed to cover those who get PCNs during the window of moving and updating the logbook, among other things such as no-fault address errors, but the law requires speedy logbook updating to where the registered keeper is. 

As you don't seem to have updated the logbook you don't have much of a case. You could provide details of dates of mail redirection.

The out of time process is designed to cover those who get PCNs during the window of moving and updating the logbook, among other things such as no-fault address errors, but the law requires speedy logbook updating to where the registered keeper is.

Since the contravention was less than two weeks from our date of move, surely we couldn't be expected to have updated the logbook?

Also, now we are slightly paranoid - what if we accidentally committed more contravention in the meantime and have more tickets in our name coming up? How do we check even?

If it's 2 weeks you have a very good case because you don't have to volunteer the tardy logbook status.

Needs careful wording - for professional help we recommend:
https://bailiffadviceonline.co.uk

+1