What?
So how the hell are you supposed to know from this the deadlines for payment, their duty to consider reps, what a NTO is and when it may be served and on whom etc?
where you can also challenge the PCN or make payment to close the case.
And why would you know, as a simple motorist, what the f*** is a challenge and to whom must it be sent and by when? 'Case', is this criminal?
I'd write back.
You don't need a copy of the PCN but you do need and require the authority to provide details of:
How the penalty may be contested e.g. by whom, timeframe, in what form, how and to whom must this be sent etc;
The authority's duties in this regard;
The rules relating to payment,
What happens if payment is not made;