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Is it? While assisted alighting etc. is a commonplace exemption determined by individual councils, I'm not certain it's statutory.

OP, why don't you start your challenge by simply setting out the events as regards you parking, your passenger, their condition etc. Then argue your case.

On this point, just stand back and think about this:

'..he has lived there for 60 years, they just made it permit only from 10am-11am to stop people leaving cars there and going to work on the tube. Now its silly things like this residents are being punished for.'.

?

In order for you to be able to park there must be kerbside space which there wouldn't be if the road was full of commuters' cars. Therefore all residents, your father included, benefit from access being created.

Don't knock it.

You got a PCN pure and simply because the vigilant CEO had no idea of your situation and prima facie you were parked in contravention. Frankly, even if they saw the clock or even the outline of a BB in the footwell there's no reason for them to suppose anything: issue a PCN as required and if the driver had proper cause to park there then that's an end to matters after they've explained this to the authority.

I would temper your reps accordingly. The fault, if any, is not your father's, the authority's or the CEO's..it's yours.

Revised draft reps below

I had parked at this location only to drop-off my disabled father at his home and was entitled to park there as per the exemption of transporting a Blue Badge holder (BB enclosed), which I checked was displayed on the dash.

However, as my father is physically and cognitively impaired, he needs assistance alighting the car and getting into the house and I recall him leaning in to get his walking stick and dragging it along dash and seat to exit the car. I was focusing on my father's wellbeing (he has restricted mobility and is a falls risk-medical evidence enclosed) and assisting him into the house, upon my return I realised one half of the BB had fallen to the passenger side footwell and I already had a PCN!

Had the CEO checked the side window he may have seen the fallen BB (there are no side photos).
Under the circumstances, please could you consider discretion since it is clear we were entitled to the exemption. Please note that assisted alighting of a disabled or vulnerable person to nearby premises is an exemption (Tribunal ref. #) if you choose not to exercise discretion on the BB mishap.

@stamfordman - do you have a tribunal ref for that quote you put about picking up children that I can insert? I assumed thats what you meant rather than copy and paste that?

@ Anderson - I never denied that not rechecking the BB position was my mistake, but equally as someone pointed out it was hardly on my mind assisting my dad out of the car (and i had no reason to because i didnt see him knock it and i had previously checked it before assisting him) and i did return within some minutes and it was too late. the reality is if i was to go back and look after he got out that's quite hard while holding at the same time...therefore i think it is strong mitigation. the badge and the proof he is disabled (even without the badge) provides evidence of this.

ok is the above version ok minus the tribunal ref then?

I make the point so that your challenge is written in the correct tone i.e. fact and not opinion led.

The CEO doesn't know anything about your or the passenger's circumstances and it can be very difficult at times for drivers to avoid superimposing their knowledge- which often translates into frustration- into reps.

quick question - for grounds do i mark the alleged contavention did not occur or that there are compelling reasons why it should be cancelled

please see the response from Harrow who have rejected my representation. Is it worth pursuing this or not?
https://www.dropbox.com/scl/fo/raiuh8ac0h0848ap9lklf/ADzsA7su5XB6-OjZJW7ir_U?rlkey=tmpa21fgivlt7u60u9qsrtbex&st=68cyq92x&dl=0

With hindsight we could as I said have led with the alighting exemption but I thought the discretionary aspect is compelling.

It seems they've rejected it because of a previous cancellation but this is what is known as fettering discretion. While this is fine for drivers doing say a silly thing twice such as paying for the wrong car it isn't where an honest mistake was made where a disabled person is involved.

I would go on with this and make formal reps to the NTO saying you did say you had a statutory exemption as noted in your intiial challenge but also invited Harrow to consider discretion. Now you would claim the exemption.

But as HCA said we need chapter and verse on whether the assisted alighting exemption is a solid case.