Free Traffic Legal Advice

Hi All,
I just received the attached PCN for being parked in a loading bay to receive a B&Q order. As there was no space immediately behind B&Q I had to park down the road, and then walk round to collect. I parked at 11:33 as can be evidenced by my GPS synchronized black box installed in my car by my insurance company to calculate miles, and returned at 11:37 to see the warden photographing my car! I immediately said i am loading and its not been even 4 mins, and he said "this is for commercial vehicles" and "check the PCN for the time stamp - i logged 5 mins!"- I said i just walked round for the B&Q order and its only just turned 5 mins now and he just told me that I can appeal.

What a joke. he must have been lurking and logged it the minute i walked out of the car and either he's falsified the time or his clock is obviously out of sync with my clock - either way we are arguing over 4/5 minutes in loading bay whilst actually loading!

What's the best way to appeal this one to get it shut down early? My experience with harrow is they take things all the way to tribunal even when they are obviously in the wrong.

  https://www.dropbox.com/scl/fi/dmglma5fx9jggu14ro3cx/IMG_2379.PNG?rlkey=2o7a9a0jx4tfgcrj3b56kr69f&st=uvnuljbl&dl=0

sorry i dont know how to do that. but if you punch the details into the harrow website it shows the photos. it just says loading only. nothing about commercial vehicles.

PCN IY00811794
REG LL15VTK

I was parked down the other end near the shops where the deliveroo drivers hang around
the sign is the same as where u have it tho- loading only

Yes down to what was being loaded.

Hi
Yes I was loading pre-ordered garden furniture goods from B&Q - i do have the order as proof but it just says collect within 7 days so not sure how good the evidence is for the exact time and date. I also have my by miles black bow saying i parked at 11:33 and not 11:31 - i swear i could see the CEO out with his device while i was indicating left to pull in so altho i can never be sure, he may even have punched the start time before i actually stopped OR there was a discrepancy between his clock and mine.
I dont think there will be any dispute on the return time of 11:37 because in the last photo u can actually see my lights are on as i had opened the car to allow loading.
The slight complication of the story was because i had parked down the end of the road, i went round to B&Q and told them look im parked down the road - can u please help bring out the furniture thre as i cant carry it, so when i ran back to the  car it was to open the boot for the B&Q man to follow me and load, ie i was not carrying the goods - so maybe thats why he thought i wasnt loading but not really as hed already issued the ticket! i explained that i just came back to tell B&Q man to come now and he can see if he waits and he just wasnt interested saying its commercial vehicles and if im collecting from B&Q to just appeal.

Questions: I will put my appeal as above, but am i entitled to ask for photos for the start time of observation?? It was definitely only 4 mins according to my clock when i returned to open the boot or actually is that irrelevant as all i have to say is that i was waiting to load?

Photos of the goods and their weight should be included in your reps, as well as a copy of the payment record, and anything else proving the goods were pre-ordered and then collected a few days later.

IMO, you should still present evidence of taking possession on the day. If you don't have it then contact the store.

actually i have an email sent on the day saying the order was collected (but the order date was the previous day)- is this good enough, or u mean a specific collection receipt with date and time. I can try contacting them when they open tomo.