Free Traffic Legal Advice

sorry for the delay. I have a hospital disaster going on at the moment and could really do without parking stress but i also know harrow council wont give me any leniency if i miss their deadline even in medical emergency scenario!


Here is what I have:

the insurance BB data time stamps of my arrival 11:33 not 11:31
the b&Q collection confirmation emailed on the day in question but the order date was the previous day.

I have quickly drafted something - i want to put somethign in before the discount period and then forget about it for awhile while i focus on the hospital crisis.

im hoping the above is enough for the moment and if i need something more sold from b&q direct then i can deal with that at a later time.....i dont really have time for faffing now, ive justs logged on quickly to sort this.

please advise if the beow is good enough for now?

https://www.dropbox.com/scl/fi/t1kp47x4zjtfgsiv9relu/B-Q-Order-Collection-15.11.25.png?rlkey=qncp7gqvgjlylx7n6sk4sikrm&st=h10tzype&dl=0
https://www.dropbox.com/scl/fi/qy0kepom73mdapmy1g5dw/By-Miles-Black-Box-recording-15.11.25.png?rlkey=84ee4vvmod12cfoh7qif0c9fl&st=51gak8kr&dl=0


Dear Sir/Madam,

I am writing to formally challenge the above Penalty Charge Notice.

The PCN alleges that my vehicle was stationary in a loading bay while loading was not observed from 11:31 to 11:36. I dispute this allegation on two grounds:

1. Incorrect observation start time 
   - The Civil Enforcement Officer recorded the start time as 11:31. 
   - My insurer’s GPS‑controlled black box records my vehicle as not stationary until 11:33. 
   - This discrepancy suggests either clock asynchrony or premature recording by the officer while I was still manoeuvring into the bay. 
   - The final enforcement photograph, time‑stamped 11:37, clearly shows my indicator lights turning on as I returned to open the vehicle for loading. This demonstrates that I was engaged in loading activity within four minutes of parking, consistent with the black box record.

2. Legitimate loading activity
   - I was present to collect a bulky garden furniture order from B&Q. 
   - Loading encompasses not only the physical transfer of goods but also the preparatory steps: confirming the order, waiting for staff and opening the vehicle to receive the goods. 
   - I explicitly informed the officer that I was loading and that the B&Q staff were bringing the goods out. His response — “this is for commercial vehicles only” — was incorrect, as the signage stated “Loading Only” without restriction to commercial vehicles. 
   - The bay was therefore used exactly as intended, and loading activity was in progress throughout the observed period.

**Supporting evidence attached:** 
- B&Q order collection receipt. 
- By Miles black box data showing stationary time commencing at 11:33. 
- Enforcement photographs, including the 11:37 image showing indicator lights activated as I opened the vehicle to load. 

In light of the above, the PCN is unsustainable. The observation period was flawed, and legitimate loading was clearly taking place. I respectfully request that the PCN be cancelled.

thanks for you input. if anyone has any suggestions to make stronger let me know asap- otherwise i will submit this and deal with the inevitable rejection at a later date when i have more time.

Im fed up with harrow and these pcns, every single prior one has been won either DNC or at tribunal, and i imagine they will make a fuSS about that again even though the others are irrelevant to this one - first one ever for loading!