Hi,
On 07/02/26 I received a windscreen PCN in Harrow Leisure Centre carpark. Parking is free for the first 3 hrs but I forgot to press submit at the final stage on the PayByPhone app.
After reading advice for similar cases on here, I lodged an appeal online on 19/02/26 explaining that I forgot to press submit and if they could cancel the PCN as it was in the free period anyway. I got an email back acknowledging they had received my appeal and would try to reply in the next 8 weeks.
It has been over 8 weeks and I haven't heard anything back on my appeal (I've also checked my spam folder).
On 08/05/26 I received an NTO in the post saying the penalty has not been paid and giving me the chance to appeal.
Please can you advise what the next step is? As I understand it, if they don't formally respond to my appeal within 8 weeks, it is deemed to have been accepted - is this correct?
Thanks for any help in advance.
Del