Evening All
On the 27/03/25 I realised I had received 2 PCNs (issued 25/03 and 26/0) for parking in a residents bay without a permit. My residents permit had expired on the 17/03/25, not that I had realised.
Merton has changed parking systems twice in recent years and no reminder emails were sent (I checked, throughly) and the new system started in November 2024, so I suspect my residents permit wasn’t properly registered and so no reminder emails.
Being clearly in the wrong I appealed on the 27/03/25 under the misguided belief that Merton would be sympathetic to their own residents. There were no obvious issues with the original PCN and I clearly thought I knew better than asking for advice.
Today, 28/05/25 I finally got a response telling me it was my own fault and that they did send reminders (they didn’t). They want me to pay both PCNs. No sympathy for Merton residents.
Is there are any scope for taking this further, or do I need to suck it up. At the very least I will request the data they hold on me and the reminders that weren't received, but if I ever receive anything that would be outside of any reasonable timeframe. And even then that would not be grounds for them cancelling the PCNs. I know the answer, but wonder if there is any scope for formal appeal and getting one of the two cancelled at least?
Original PCNs
https://imgur.com/a/1fjAdQq [ Guests cannot view attachments ]