My permit expired whilst I was abroad and I have received 13 PCNs for code 12 & 16 (parking in a resident bay without a valid permit). After appealing, I have now received 4 Notice to Owner forms (with more coming in the post I assume).
I was abroad for a few months for work, and my permit expired while I was away. My resident permit was valid before I left. I did not receive any email notification to remind me of the upcoming renewal required. During my time away, I had asked my sister to periodically switch on the car (every few weeks) so that the battery would not die.
One day, upon arrival, she noticed the car was not there and later discovered after speaking to a neighbour that it had been taken to an impound. She spoke to the impound on my behalf and was told that the car was taken away after receiving 13 consecutive PCNs. I find it quite abhorrent that each one was applied more or less one day after another (Appendix 1.1). There was no empathy or attempt to reach me about this.
I asked her to liaise with the impound to get the car. They had misinformed her about what documentation to bring (given I was on holiday) in order to collect the car. As a result, she called me several times and we had to go back and forth to get the right documents. They highlighted that there were 13 PCNs issued on the car before it was taken away. She paid the release fee and was able to take the car away.
While abroad, I individually appealed each PCN. Haringey did not honour the 30-day response time and took approximately 40 days to get back to me. They rejected each one (Appendix 1.2) with the same reason that the car did not have a valid permit, despite my clear explanation that I did not receive a permit expiry notification email. Also, it seems as though not all the PCNs are on the car. Either they have been blown away or removed..
I have a good track record of renewing my permits and prior to this have had three successful valid permits over the years. I am not sure what to do here. Quite honestly, if this were one or two tickets, I'd be happy to pay. But the amount of 13 PCNs is just too expensive, especially in this cost of living crisis. I was going to appeal these collectively online to the Tribunal and then, if required, attend court and represent myself.
My questions are:
- I am confused about the challenge process. On the back of one of the Notice to Owner letters, it says I can make a representation against this Notice to Owner. They provided an additional form for this (Appendix 1.3). Does this mean I have another opportunity to challenge this with the council before making an appeal via the London Tribunals?
- Is this the right move? While I understand that there is an omission on my part, I did not receive any expiry notification email, no letter in the post, and there is little clarification about their process. Why did they wait until 13 PCNs before deciding to take away the car, and not any less or more?
- In the rejection letters, it's clear that some physical PCNs are missing. I am assuming they were blown away or potentially removed. Not sure if this counts for anything?
Appendix:
1. List of PCNs & Dates for each
ZN12411827
ZN12411612
ZN12413039
ZN12355191
ZN12354734
ZN12354552
ZN12354417
ZN12354326
ZN12354086
ZN1235398A
ZN12266976
ZN12212900
ZN1212851A
1.2. Appeal rejection (there are 13, but all have the same text and similar image) - Page 1 & 2
1.3. Notice to Owner letter & included appeal form (received 4 so far, later than 30 days, more I guess on the way) - Page 1, 2, 3, 4