Free Traffic Legal Advice

Hi all, hoping for some advice please. I parked in a pay a display bay, and while trying to download the right app for the borough, register my vehicle and pay for the right zone (while sat in the car) all over the course of a few minutes, received a PCN from a Civil Enforcement Officer.
They sent me photos from just one time stamp (10:26).



I initially appealed with the following.
I know it's probably not the optimal response but I thought it would do the trick as the PCN seemed very unreasonable.

"None of the photographs submitted as evidence in this PCN show any evidence of parking. There is a car stopped in a bay, with no evidence of duration of stay. The driver is within their rights to observe local road rules, signs, and understand payment charges. Payment charges in Haringey as you know are handled via online applications, which take time to download, create accounts and register cars with. Please submit any evidence that this car was parked here longer than a judge would find reasonable to download a >100mb application, sign up for an account, register the vehicle, add payment methods for parking, find the correct parking zone, submit a request to park, find out the actual payment cost at this stage, and then to make a decision about whether to park. There is no evidence submitted suggesting the driver left the vehicle during this period. This PCN amounts to nothing more than harassment of the individual driving the vehicle and trying to understand the rules to park on this particular street, as there are 4 or 5 different zones within a <0.5mile radius."

To which I received the rejection letter attached below.






This is roughly the location where the alleged contravention occurred.
https://maps.app.goo.gl/9qTPforekwWcHngM8

What are my next steps, do I need to appeal to the Parking Adjudicator? Does the London Tribunal come into it? And what should I say? I don't believe their response is reasonable at all. They claim the CEO has observed the vehicle for 7 minutes, without any proof that my vehicle the stationary for that long. They say that this is more than sufficient time to make a payment for parking which I haven't seen written anywhere in any parking legal frameworks.

Would be grateful for any advice.

+1
Total no-brainer to appeal to London Tribunals, as the penalty remains the same and there are no additional costs, and if you win you pay nothing.

Without the PCN we can't see if there was observation time recorded on it but their rejection says there was 7 minutes observation, which is too long to get out of this unless you can come up with something convincing.

Thank you all for your responses. I stopped in the bay, and had to get out to read the sign for which app I needed to download to pay for parking. I then got back in the car, as it was cold, to download the app, make an account and register the car. It took a little time to get this all done. While I was in the process of doing so, the CEO starting taking pictures of the car, I spoke to him and he said "you've been here too long". I was bewildered by this and said something like "it's only been a few minutes" but he just walked off after taking the pictures attached. Angry, I moved and then realised the other bays were free on the street anyway, making the whole thing very frustrating.

Does a tribunal appeal explaining this situation carry any weight? I didn't know that 7 minutes is too long. By the time you open the app store to download the app, put in your apple password and then download the app on 4g, make an account, verify said account, add a car, select the right parking location code, add a payment method I feel that it could easily take upwards of 5 minutes even if you are tech savvy.

There are tribunal decisions allowed for longer than this in getting a pay by phone session set up - each case turns on the facts and, critically, the credibility of the appellant.

I'd say you have a good case as starting from scratch, and cold weather makes it hard to fumble about with a phone on the street.