Hi,
So I have had no response from the council to my email sent on 19/01/2026. In which i posted photos of the faded yellow box. Today I received today from DEBT RECOVERY via SMS message link: photos attached
START QUOTE
"Dear Sir/Madam,
RE: Representation against PCN WE58227873
Vehicle registration: YS67 ZZL
Date of Notice: 12/11/2025
I previously wrote to you on 29th Dec 2025 but I have yet to receive a reply. I wrote: "Due to what appears to be delays in postage, I have only just received this PCN, I ask that the clock be restarted to allow me reasonable time to investigate this matter."
I have now investigated the matter and I am making my representation below. Your website does not allow me to send this through the website and I need to attach images so please accept this via email.
After seeking legal advice and investigating the matter, I would like to appeal that 'C: The Contravention did not occur', due to the following reasons as visible in the video you already have and my two photos attached:
a) the large coach was blocking my view of the yellow box
b) the box was faded and not visible from my driving seat (the view from the sky may be visible but as clearly shown by photos attached above, the box was highly faded and not possible to discern from the ground level.
Two photos show a highly faded box from 1) my driving route and 2) from the side road.
My legal advice has informed me that adjudicators have frequently agreed with such representations when submitted with the photographic evidence attached. Therefore I am of the strong opinion that this PCN should be cancelled as it was incurred in circumstances beyond the reasonable control of the motorist.
Thank you for your time and consideration.
Kind regards,"
END QUOTE
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Surely the fact that I didn't receive their letter until much later than I should have should have been enough for the council to respond directly to me rather than going to Debt collection? What are my rights please?

