3. Enterprise Car Club not parked in a space and 50cm from the edge
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Re: Enterprise Car Club not parked in a space and 50cm from the edge
« Reply #15 on: »
The bay at the beginning of the road nowhere near a double yellow


Sorry I meant the car club bay is at the beginning of the road and clearly marked. I could swear someone from their company moved it, but they rarely clean them lol
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Re: Enterprise Car Club not parked in a space and 50cm from the edge
« Reply #16 on: »
Are you a member of the Car Club?

If so, how much is you making a fuss over this worth?

And if this is contractual as mentioned, and they are stating the terms of the agreement as I was the last renter am I still liable? [Yes, that's exactly what they're saying.] If I did not park in the correct bay I get it, highly unlikely but now I know what they are actually trying to tell me it is possible. I need to see evidence I think of when my rental ended where I was parked.[You're the one with the rental agreement, we cannot help with this].

IMO, we're not getting to the nub of this which is that you refer to bailiffs, but we haven't seen this correspondence. If your car was in contravention, what authority did you have to reverse their continuous charging mandate?

And pl clarify whether you, as an individual, were the hirer or is there an employer/company involved?

The council won't entertain any correspondence regarding this matter, so that avenue is closed IMO. So forget 'appeal' unless perhaps you could engage with an Alternative Dispute Resolution procedure, to which their ECC Ts and Cs refer:
Making a complaint
BVRLAWebsite · bvrla.co.uk
« Last Edit: August 21, 2025, 09:19:20 am by H C Andersen »
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Re: Enterprise Car Club not parked in a space and 50cm from the edge
« Reply #17 on: »
Thanks so much for the reply. Apologies it is the debt collectors not baliffs.

No I used the car as a renter, I am a member of the  car club but use their main branch for rentals

Sorry I don't understand what you mean by this?

IMO, we're not getting to the nub of this which is that you refer to bailiffs, but we haven't seen this correspondence. If your car was in contravention, what authority did you have to reverse their continuous charging mandate.

I have asked enterprise for evidence of when I parked the vehicle and they've refused, I assume Richmond may do the same. I have referred to BVRLA thanks. Is it safer to pay whilst I appeal, I have challenged their process adding that court would be the next process before debt collectors. They said the collectors would decide if it's going to court. I still believe it was moved and serviced as the car club bay is at the beginning of the road. I always check it is parked properly and as far as I know that isn't the bay that is shown
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Re: Enterprise Car Club not parked in a space and 50cm from the edge
« Reply #18 on: »
Please confirm where you are with this. As I understand it, Enterprise paid the PCN then recharged you which you then reversed leaving them out of pocket. You are a Car Club member.

Their options are to pursue you civilly for breach of contract as they're entitled to do - Letter of Claim, county court claim, mediation and ultimately county court. You'd be facing legal and court costs c £100 in addition to their underlying claim. If you're in dispute, then I imagine they'd also block further bookings as well.

Against this all you appear to have are recollections ('as far as I know'..) and no hard evidence.

You could hope they put this into the 'not worth the effort' file as regards their claim, but I imagine their memory would extend to blocking further hire. Who knows?

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Re: Enterprise Car Club not parked in a space and 50cm from the edge
« Reply #19 on: »
Hiya,

Yes that is correct as I thought they said I was in possession of the car on the date after I had given it back when there was a fine. I reversed it as it wasn't clear in there correspondence. I have asked for photographic evidence at the time I returned the vehicle as where it is parked isn't where you return the car. They have refused so I'm waiting for the council and my appeal
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Re: Enterprise Car Club not parked in a space and 50cm from the edge
« Reply #20 on: »
The only evidence I have is the picture by Richmond council showing the position of the car when it was fined. I have asked Richmond for evidence of the day I parked it as I believe it has been moved as I have to park in a car club bay. I guess it makes sense to pay and appeal now, I misunderstood initially hence reversed the transaction as I did not have the car on the day the fine was issued. The debt collectors seem to be asking for the same fee anyway.
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Re: Enterprise Car Club not parked in a space and 50cm from the edge
« Reply #21 on: »
Yes that is correct as I thought they said I was in possession of the car on the date after I had given it back when there was a fine. I reversed it as it wasn't clear in there correspondence. I have asked for photographic evidence at the time I returned the vehicle as where it is parked isn't where you return the car. They have refused so I'm waiting for the council and my appeal

???

You cannot appeal to the council because you have no standing to do so: you posted that the council confirmed that liability WAS NOT transferred to you. As far as they're concerned, you're an outsider.

Meanwhile, Enterprise are pursuing you with 'debt collectors' i.e. toothless agents of Enterprise. If they want to play hardball they could sue you for breach of contract at which point you should be transferred to the Private Parking forum.
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Re: Enterprise Car Club not parked in a space and 50cm from the edge
« Reply #22 on: »
Thanks for the reply. Yes does seem like the council have washed their hands. Will see if they come back with what I've requested.I think that enterprise have taken the amount from another card I have used which I haven't authorised them to do. That wasn't the card I paid with. Will call today to clarify.
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