The Adjudicator said:
6. The screenshots of the Authority's portal, shows that reasons for challenging the PCN are set out under the headings: "Parking", "Pay and display (P&D) or Cashless", "Emergency/beyond driver's control", “PCN wrongly/unfairly issued”, “Other” and “None of the above”. Whilst I note that the Authority’s portal does not set out the grounds of appeal that are contained in the PCN, Mr Tillbrook’s online submissions neither referred to the grounds in the PCN or any of the reasons for challenging set out on the online portal. As stated above, Mr Tillbrook selected “Any other reason” and wrote out his reasons for challenge. There is no evidence before me that the website created confusion regarding the process for challenging the PCN, or prevented Mr Tillbrook from putting forwards the arguments that he wanted to. The Authority duly considered Mr Tillbrook's submissions and explained its reasons for upholding the PCN in the Notice of Rejection. I do not find that the content of the online portal can constitute a basis for allowing this appeal.
With respect, the Adjudicator has failed to apprehend that, when the statutory grounds were entered, the results showed that none of these was available. Therefore it follows that any reasonable recipient would not only have been confused but also impeded by the said information.
In light of the above, I ask for a personal hearing and/or a panel decision in view of the clear disagreements among senior adjudicators with regard to these website issues.