Free Traffic Legal Advice

Last June we travelled back from France to North Wales using the Dartford crossing. We paid £7 prior to crossing using Nochex who work on behalf of Dartford crossing.
 

Our reason for appeal is we paid on the day before crossing and had email confirming this . The fact that Nachex who take payments on behalf of council were late making that payment. Surely I can’t be blamed for that and would of thought if they are collecting payments on behalf of Dartford crossing, then they need to ensure THEY Not me make those payments on time.

Ok, where to start?

When making payment for a Dart Charge crossing this is the official government website.
https://pay-dartford-crossing-fine.service.gov.uk/

I do not believe that Nochex 'work on behalf of Dartford Crossing'. They are  merely a 'third party' payment system and unfortunately, there is NO protection if they don't pay Dart. You may wish to read the many complaints on the Trustpilot page for Nochex. As you will see, your complaint is a common one and many people using 'Clean Air Zones' are being fooled into making payment to this company.

Nochex Reviews | Read Customer Service Reviews of www.nochex.com

PS: Dart Charge crossing fees are £2.50 each way (£5 return). You paid £7 which provides Nochex with a 'commission' of £2.

The bailiffs Barlow and sutor have put on hold till 7/2 while I have sent email to transport enforcement centre with completed forms te7 and 9

And you'll put what exactly on those forms? It is extremely important to get them right and so far you are sowing no sign of understanding.

Please comply with what is being asked and show us the bailiff notice.

Find you V5 and check the address carefully.

Alternatively find a way to find out where notices were sent and why; either by asking Dart or by asking TEC.

Please don't attempt to complete the forms without checking back here; you only get one chance to get it right.
and --- we'll likely suggest you pay the bailiff meanwhile.

Thank you all for the advice and replies. We paid nochex on the 28th and travelled on the 28th. It sounds like we have no chance from what you guys are saying given that nochex are not hold accountable for late payment. The other half used them by mistake in stead of the official site. We should of paid further in advance but having never used before we were a bit naive. Sickening that it’s happened but lesson learnt. Greatly appreciate all your help.👍

Please see attached paperwork and have paid bailiffs to hopefully avoid further fines

[ Guests cannot view attachments ]

OK, so you've escaped the 2 x £235 visit fee, good. 

However, you're going to have to convince DART not to oppose your OOT Witness Statement, so best to discuss this with bailiffadviceonline who can for a small fee, assist. The fact you used this duff payment site counts for nothing on the OOT WS unless you've squared it with DART. Im sure Sheila at BAOL will know what words to use.

Is the vehicle a van or motor caravan?

Still waiting for the back of the NoE (this contains all-important 'blurb', so we need to see it).