Author Topic: Council PCN Issued One Minute Before Parking Ticket Issued  (Read 156 times)

0 Members and 26 Guests are viewing this topic.

Council PCN Issued One Minute Before Parking Ticket Issued
« on: »

Hello all,

As per the title, on 22nd of June CEO adhered to initial 5 minutes observation before issuing the PCN. Parking payment for max allowable time was issued a minute after the PCN.

I made an initial informal challenge on the same day thinking that the grace period was 10 minutes instead of 5 minutes. That was rejected on the 2nd of July, but I have only come to find out today after calling them as I did not receive any response, although on the gov.uk website it stated that they have responded.

Now I'm contemplating whether to appeal the rejection. I understand that it was an infraction by the letter of the law, even though it was just a minute late, and it may only be approved on a goodwill basis, mitigating circumstances, or compelling reasons, with the reason of needing to tend to our newborn baby at the time. Should I take the chance and appeal or just pay the fine at the discount rate?

Also what happens to the payment made for parking if we do pay the fine?

Share on Bluesky Share on Facebook


Re: Council PCN Issued One Minute Before Parking Ticket Issued
« Reply #1 on: »
Welcome to FTLA.
(I've deleted yr duplicate thread.)

For meaningful advice we need to see more information.


For guidance on posting images please to have a read of
https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/read-this-first-before-posting-your-case!-this-section-is-for-council-tfl-dartme/

and post here both sides of the unredacted PCN,
a copy of yr challenge,
a copit of their rejection (only redact yr name & address from documents  - leave all else in),,

any council photos/video,
and a GSV link to the location.

Thank you for guidance. Given the lack of time before the discount period elapses tomorrow, I was hoping for a quick assessment as to whether we have a case to appeal without giving away too much confidential info.

The PCN was issued with Code 12. 

Copy of Challenge:- 

Dear Sir/Madam,
I am writing to formally challenge the above Penalty Charge Notice issued on 22 June 2026 in Westminster.
The PCN states that a Civil Enforcement Officer (CEO) first observed my vehicle at 12:30, and subsequently
issued the notice at 12:36, alleging that the vehicle was parked without a valid ticket.
However, I can provide proof that a valid parking ticket was purchased at 12:37, just one minute after the PCN
was issued. A copy of this receipt will be attached to this representation.

Under the Deregulation Act 2015, a mandatory 10-minute grace period must be applied to vehicles parked in paid-
for parking bays after the expiry of paid time or where payment is being made. This grace period exists to allow
motorists a reasonable opportunity to obtain a ticket or complete payment.
The timeline of events clearly demonstrates a genuine and continuous intention to comply with the parking
requirements:
• The vehicle was observed at 12:30
• The PCN was issued at 12:36
• Payment was successfully completed at 12:37
This very short interval shows that a valid ticket was being purchased at the time of enforcement. There was no
attempt to avoid payment, and the ticket was purchased at the earliest opportunity after arrival.
Given normal circumstances such as locating a payment machine, reading the tariff, or completing the transaction
via phone/app, this timeframe is entirely reasonable.
In this case:
• The observation period lasted only 6 minutes (12:30–12:36)
• Payment followed almost immediately (within 1 minute)
• This establishes clear compliance rather than contravention

• The CEO did not allow sufficient time for a reasonable grace/observation period

Given these facts, I believe the PCN has been issued prematurely and not in accordance with statutory intent or
fair enforcement practice.
I respectfully request that the PCN be cancelled on the basis that:
1. A valid parking ticket was purchased
2. There was a clear and evidenced intention to comply
3. The grace/observation period applied was insufficient
4. No loss was caused to the authority
Please confirm cancellation of this notice at your earliest convenience. I have attached a copy of the parking
receipt as supporting evidence.



I did not receive the response but I called in to inquire after noticing on the gov.uk website that the PCN is active and that they have made a decision on the challenge. On the call I was informed that the challenge was rejected on the 2nd of July, although I have not read the response, I believe full rate is charged 14 days from that date. I did request for the response to be resent, but I believe the gist of it would be detailing how the 10 minute grace period was misrepresented in my challenge.

In any case, I am not positive that an appeal would be successful as the infraction charged is accurate, it was a genuine mistake with the late purchase of the parking ticket, but I would be glad to be proven otherwise!

Thank you for taking the time on the long read through.

Re: Council PCN Issued One Minute Before Parking Ticket Issued
« Reply #3 on: »
Forget the 10 min 'grace' - that's for after a session expires.

Your car was observed  for at least 5 minutes with no parking rights - where were you and what were you doing? 

Without the PCN or at least the PCN number and VRM we can't check other details.

Re: Council PCN Issued One Minute Before Parking Ticket Issued
« Reply #4 on: »

Hi, thank you for your response.

Yes, I'm aware I misunderstood the 10 min grace.

We were making our way to the Embassy, with our newborn child as first time parents.

What other details from the PCN number and VRN which I can provide aid in this case?

Re: Council PCN Issued One Minute Before Parking Ticket Issued
« Reply #5 on: »
You say 'making our way' - why didn't you pay for parking before making your way?

Like Like x 1 View List

Re: Council PCN Issued One Minute Before Parking Ticket Issued
« Reply #6 on: »
with the reason[for not paying before leaving the vehicle] of needing to tend to our newborn baby at the time.

There was no
attempt to avoid payment, and the ticket was purchased at the earliest opportunity after arrival.

Given normal circumstances such as locating a payment machine, reading the tariff, or completing the transaction
via phone/app, this timeframe is entirely reasonable.

it was a genuine mistake with the late purchase of the parking ticket,


We were making our way to the Embassy, with our newborn child as first time parents.

Trying to sort out what happened, but need to start at the beginning.

On the one hand you say that you parked, alighted the vehicle with your family, made your way to an Embassy and on the way purchased your parking rights, coincidentally 1 minute after the PCN contravention time.

On the other, you parked, sought out the traffic sign and payment machine with the intention of completing the transaction at the vehicle(although you've couched this in terms of hypothesis rather than a record of the events).

Would you pl just start at the beginning. IMO, you should elaborate upon how  coincidentally you purchased parking rights when you were not within sight of the vehicle(and therefore the CEO). 


Re: Council PCN Issued One Minute Before Parking Ticket Issued
« Reply #7 on: »

All, thank you for your responses.

I did not provide candid details in my challenge because I thought that I was within rights due to the 10 min grace period, which I learned later on that I have misunderstood.

In detail -
We drove from home to visit the Embassy for administrative purposes. We anticipated the journey to take an hour and a half but it took us two and a half hours due to heavy traffic in the morning, something we were not familiar with as we had not driven into London before this time, but figured it was most convenient with a newborn baby.

Having sat in the car for so long on the journey, our baby had started to fuss and cry profusely as we were nearing the Embassy. Being first time parents, we were starting to panic as we could not comfort our child. When we finally parked, my wife tended to our child whilst I unloaded the baby stroller and prepared for us to make our way. In that time I stepped towards the parking signage for the area code. My wife is the one that usually pays for parking with the app on her phone, but this time she was in a state of panic as she could not settle our baby. We decided we would start making our way to the Embassy which was a few mins walk away, we needed to turn a corner, and it was definitely not in line of sight to the car, in hopes that the walking would help settle our baby. As we got closer to the Embassy, and having partially settled our baby my wife decided to sort out our parking ticket. We paid for the max allowable time which was 4 hours, as we could not anticipate how long it would take us at the Embassy.

I have no explanation as to how we managed to purchase the parking ticket a minute after the PCN was issued - it was genuinely coincidental.

When I wrote up the challenge, I didn't think including the details would be helpful, as I was sure we were within the grace period and had an easy challenge, but I was wrong.

Thank you for taking the time to read the long post. I appreciate any feedback.

PS: the PCN is on hold with the reduced rate extended as I requested the challenge response be resent as I have not received it.

Re: Council PCN Issued One Minute Before Parking Ticket Issued
« Reply #8 on: »
Thanks.

As regards the council, there's nothing for you to do until you receive their response or the registered keeper receives a Notice to Owner.

Are you the registered keeper of the vehicle with current DVLA details?

If presented the right way, there is a compelling argument which could be advanced by the registered keeper. 

As you say, if a rejection was issued on 2 July and the discounted sum re-offered for 14 days from the date of issue then this would have expired yesterday. What does the website say is owed today?

Re: Council PCN Issued One Minute Before Parking Ticket Issued
« Reply #9 on: »

Thank you for your response. My wife is the registered keeper of the vehicle.

I'm happy to continue with an appeal if the advice is that we have a strong enough case. My concern is that it is mostly a recollection of how things have occurred, not based on robust evidence. I also do not want to add more pressure on my wife as she is the registered keeper - she is aware of the whole situation and is happy for me to handle it, will she need to attend any meetings should this be dragged further?

When I phoned in 15 July to ask about it I informed them that I have not received their response, and I was advised to send a request for the response to be resent. Went back to check on the website and it stated, and still states that this PCN is currently at the reduced rate, and that they've received our challenge on 15 July and will reply in due course.

I called back yesterday to confirm and was informed that they've put the PCN on hold until we receive the response. Does that mean the discounted rate will be reoffered for another 14 days once I receive their response?


Re: Council PCN Issued One Minute Before Parking Ticket Issued
« Reply #10 on: »
I'm tempted to say why didn't you ask them when you called?

I suggest you read their web page:
Frequently asked questions about a penalty charge notice.
westminster.gov.uk


As regards the next stages, these could all be managed from a sunbed in the garden!

Formal reps: online and therefore you could do this for your wife;

Appeal to adjudicator: submission is online and hearings are by video.

Re: Council PCN Issued One Minute Before Parking Ticket Issued
« Reply #11 on: »

Yes, I thought of the question just as I hung up the phone.

Thank you for the info re next steps. I guess now it is just waiting for the rejection response to come through, do you believe that we have a good chance of a successful appeal with the help of the experts in this community?

Re: Council PCN Issued One Minute Before Parking Ticket Issued
« Reply #12 on: »
Can't think of a more informed group than available here.