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Fine. I'll put the issue of what you describe as 'corporate rental' to one side for the present and await the docs.

This is the company with which you have a 'corporate rental'!

You do not have any rights of appeal to the authority because you are a legal stranger to proceedings. However, Enterprise say that 'We have provided you with a letter of authority which you are required to include with your written appeal correspondence (you are required to please print the letter if posting your appeal or add the document to your online appeal).'

Where is this pl? They cannot authorise you to deal with the authority on your behalf, only theirs.

Everything that Enterprise needed to relieve themselves of liability and give the authority the power to treat you as the 'owner' you should already have and could provide, namely:

(ii)the person hiring it had signed a statement of liability acknowledging their liability in respect of any penalty charge notice served in respect of any relevant road traffic contravention involving the vehicle during the currency of the hiring agreement; and,


(7) Where a recipient relies on the ground specified in paragraph (4)(d), their representations must state the name and address of the person to whom the vehicle was hired at the material time.

I don't think they're being so much cagey as inept.

As advised the Notice to owner has not been dealt with at the time, therefore issuing agency reissued the fine to Enterprise. However, when the transfer of liability has been requested the issuing agency has rejected this as not personal details were
displayed due to GDPR reasons, by sending an Enforcement notice to Enterprise .

Pretty easy to put the meat on this:

By 'Notice to Owner at the time' they mean PCN on your car;

'not personal details were displayed due to GDPR reasons', is to misunderstand those and parking regs. By you signing their contract you would have agreed that your details could be shared with law enforcement and other entitled agencies in the applicable country. If they didn't, then that's down to them.

They won't provide you with the NTO because it's addressed to them!

Where's the letter of authority?

Attached the letter of authority.

They mention transfer of liability (which according to other correspondence has already been refused!)



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Thanks for your reply.

Yes, I have already raised this with our business manager, if only to express my frustration at their rather opaque procedures.

So to summarise (as far as I can make out).

- A PCN was issued to the car I was driving in February

- On 14 March Enterprise received an NTO and emailed me to say they would be naming me as the hirer and I would hear from Chichester Council in due course.

- I heard nothing further until 23 May, when I got another email from Enterprise saying Chichester Council had "refused to transfer liability to me". This was presumably the Notice of Rejection (the reference number they give has a "/REJ" suffix)

Enterprise have provided me with a copy of the original notice to owner, but have refused to provide the information they submitted in response to it, and have also refused to provide the Notice of Rejection which would show (I should imagine) the reasons given for refusal.

Given that the time between the NTO arriving and Chichester Council making the rejection is well over 28 days, it seems logical to assume they either replied out of time, or didn't provide correct details.

When I queried both of these points I got a rather bizarre mish-mash of cut-and-paste stock replies and bizarrely-worded, sometimes nonsensical "arguments" about GDPR, although as mentioned previously, I don't really see how these apply given I had given them consent to provide my details to Chichester Council.