I drove into the bus lane. The PCN ocurred a couple of years ago (28/09/23) and I drive that road weekly, so I don't remember the details. That road has two lanes westward. The "middle" one ends in a forced right turn in the next intersection, so to carry on straight, you have to move to the left lane. As it's a busy road, traffic can create queues, and I might have gotten into the bus lane in anticipation to get into the left lane to continue straight in the interception. I hope this image clarifies it.
Here's a link to the intersection in Google Maps. My car's position is about the same as the Post Office, that's why mi link points there.

I moved to a new house but failed to update my V5C. I updated it last year, but this PCN might be from earlier, and I haven't received any letters from the council about it. The first notice I got about the PCN is the Notice Of Enforcement from a debt collection agency, that I attach. Although the notice was issued on the 24th, I didn't get the letter until the 30th.

I requested evidence from Ealing council on Friday the 30th. The webpage said I would get an email that never reached, so I checked again today and got this image, although I didn't get any video. While the image shows my car clearly on the bus lane, there's no context (for example, did I move there because an ambulance was incoming?). I think, though, that it's pretty clear that I wasn't there to beat the traffic, as there wasn't any other vehicles, or blocked a bus, as there is none in the image.

Here's what I get if I try to watch a video of the infraction

I had a similar one before. It was the same scenario, the Council *may* have sent letters to the registered address (old address) which I didn't get, and I got notified by the recovery agency. That time, I did an out of time challenge which got me back to the claims stage. Neverhteless, the Council dismissed my claim saying that it was too late and told me that I could only pay the full amount (not the reduced amount) which I did. I was about to do the same, but I'm afraid that the council will dismiss any claims again, as they can simply say no, and I have either pay or go to court, which sounds really scary to me.
Thanks for your time, I really appreciate it.
Cheers!