Hi
Just came across this website.
Unfortunately I have already sent my challenge off to the council, but thought it would still be useful to share my case below.
I parked within a CPZ on an event day, in a bay with no clear signage within 30m. I now have a ticket for £160, or £80 if I pay within 14 days.
My challenge is below:
Dear Sir/Madam, Re: PCN xxxxxxxxx, Issued on 7 June 2025 – Windermere Avenue
I am writing to formally challenge the above Penalty Charge Notice (PCN), issued on 7 June 2025 on Windermere Avenue. I believe the PCN was issued unfairly due to unclear and inadequate signage.
I was surprised and disappointed to receive the notice, as I made every effort to park responsibly and within what I believed were unrestricted conditions. On 7 June, I parked on the left-hand side of Windermere Avenue near the shops, having carefully checked around my bay for any parking restrictions. While I did notice a permit holders only sign near the station as I drove up the road, its positioning - set back from Windermere Avenue - and angle suggested it applied only to the small road behind it, not the main stretch of Windermere Avenue where I parked.
No permit-related signage was visible near my bay. The only parking sign nearby referred to electric vehicle charging and did not indicate any permit requirement on either side of the road. I also observed other vehicles parked nearby without permits, none of which were ticketed at the time, or upon my return — further adding to the confusion.
After receiving the PCN, I used Google Earth to measure the distance to the nearest relevant sign, which is over 35 metres away. This sign is also angled parallel to the direction of traffic on Windermere Road, making it extremely difficult to see or read - especially when driving along the same side of the road as the shops. Please see the attached photo for reference.
Under section 3.14 of the Traffic Signs Regulations and General Directions 2016 (TSRGD), "a single sign must be clearly visible and not compromise enforcement or safety, with two signs preferable where visibility is limited." The sign’s placement fails this standard, rendering the restriction unclear and unenforceable.
While I understand that Controlled Parking Zones are usually marked by entry signs, the presence of occasional signs within the zone creates a reasonable expectation that local signage will clarify restrictions - particularly for drivers unfamiliar with the area, like myself. I contend that the signage does not meet the legal requirement for clear visibility as per TSRGD 2016.
Had the restriction been clearly indicated at the bay, I evidently would not have parked there.
In addition, I am <young> and work as a xxxxx. I also work weekend shifts as xxxxx to save for university in London next year. The £80 fine (or £160 if unpaid within the discount period) represents a significant financial burden, equivalent to over a day’s pay.
I respectfully request cancellation of this PCN due to inadequate signage. I hope you will exercise discretion given my circumstances.
Yours sincerely,
xxxxxx
Images are below:




From Brent's own CPZ FAQ's:

Which implies all the signage should be clearly marked
Looking forward to hearing from you all
Thanks in advance!
Videos:
Location:
https://maps.app.goo.gl/RKAsZgZESU84r42D8