Ok, just for the awareness of anyone that actually needs help and finds themselves in a similar context
When a charge certificate is served and the penalty charge is not paid...you will recieve an order for recovery. At which point you are allowed to make representation again - for very specific reasons.
In this case, a witness statement will be submitted for the following reasons - You made representations about the Penalty Charge Notice to the enforcement authority concerned but did not receive a Notice of Rejection from that authority;
This is backed up by screenshots of the original error online, subsequent phone recording with enforcement authority AND email trail explaining the situation and intention to appeal way before a charge certificate was issued
Hopefully this might help someone, because i've learnt it's important to capture the above moments - even recording calls
My expectation is this notice to owner is reissued, and I can then submit a formal appeal, which they can choose to reject before going to the adjudicator.... but I'm hoping the adjudicator based on all the evidence collected cancels the ticket for the authority acting unfairly and not in keeping with statutory guidance throughout the whole process
