Hello,
Swansea council have sent me the following:
‘Good afternoon
Thank you for your email.
We have reviewed your case and can confirm the following:
A Notice to Owner was sent for printing and posting on 25/10/2023 however, due to an internal issue it appears that the documentation failed to print. For this reason, the Notice to Owner was requeued and subsequently printed and posted on 26/10/2023 to the address provided to us by the DVLA as being that of the registered keeper, which was still within the legal timescales to serve a Notice to Owner.
The Notice to Owner documentation advised that a payment of £70.00 was outstanding to be paid within 28 days of the date the Notice was deemed served, which in this case was no later than 25/11/2023. The Notice also advised that failure to make payment before the end of the 28 days period would result in the penalty increasing by 50% taking the total to £105.00.
Due to a payment of £70.00 not being received until 26/11/2024 which was after the 28 day period, the case progressed as an underpayment and we issued a Charge Certificate requesting the outstanding balance of £35.00 (£105.00 minus £70.00 received).
As no further payment or correspondence was received in response to the Charge Certificate, the case continued to progress and we issued an Order for Recovery (TE3 TE9) on 20/12/2023 which incurred further charges.
Due to no payment or completion of the TE3 and TE9 being made within the statutory timescales the case was registered for a warrant of control and was subsequently passed to Andrew James Enforcement on 09/02/2024 to recover the outstanding debt plus Enforcement Fees.
Having reviewed your case in full Swansea Council are satisfied that no procedural impropriety has occurred and that the case has progressed correctly. For this reason, we regret that we will be unable to cancel the Charge Certificate and Order for Recovery or recall the case from the Enforcement Agent and issue any refunds of payments made.
Your only options at this late stage are to either, lodge an Out Of Time Witness Statement with the Traffic Enforcement Centre (TEC) for your case to be reviewed by a Court Officer if one of the four options on the witness statement apply to your case or your case will remain closed as full payment has now been received by the Agent.
Here are the four options you could choose from:
* I did not receive the Notice to Owner / Penalty Charge Notice
* I appealed against the Local Authority’s decision to reject my representation, within 28 days of service of the rejection notice, but have had no response.
* I made representations about the penalty charge to the enforcing authority concerned within 28 days of the service of the Notice to Owner, but did not receive a rejection notice.
* The Penalty Charge Notice was paid in full.
To request the relevant documentation to lodge an Out of Time Witness Statement you would be required to contact TEC on 0300 123 1059 (select option 6) or download the relevant forms (TE7 & TE9) online at
www.gov.uk (see direct links below)
https://www.gov.uk/government/publications/form-te9-witness-statement-unpaid-penalty-charge-parking https://www.gov.uk/government/publications/form-te7-application-to-file-a-statement-out-of-time-extension-of-time-parking The completed forms must be returned to the Traffic Enforcement Centre at the address they provide or via email to tec@justice.gov.uk .
Where possible we would request that you please provide supporting documentary evidence with your statement.
Once we are in receipt of notification from TEC that an Out Of Time Witness Statement has been lodged on this case, we will place the case on hold until a decision has been made regarding this matter.
Please be advised, should no action be taken, the case will remain active with the Enforcement Agent and further charges may be incurred.
Cofion/Regards’