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Have you checked the online status?
cp8759 is, indeed, a Wizard of the First Order
(2) A witness statement must state one and only one of the following—(a)that P did not receive the enforcement notice;(b)that P made representations to the enforcement authority under regulation 5 of the 2022 Appeals Regulations but a notice of rejection was not received from that authority in accordance with regulation 6 of those Regulations;(c)that P appealed to an adjudicator under regulation 7 of those Regulations against the rejection by the enforcement authority of representations made under regulation 5 of those Regulations but—(i)P did not receive a response to the appeal,(ii)the appeal had not been determined by the time the charge certificate was served, or(iii)the appeal was determined in P’s favour;(d)that P has paid the penalty charge to which the charge certificate relates.
While you are waiting for the experts here, please check the online status and history and report.
I would just wait, there's no rush.