Hi all
Some news. While waiting for the days to pass, so that I could fill out the form above, I've found this article
https://www.bbc.co.uk/news/uk-england-london-68217847. It turns out croydon council were found issuing charge certificates and no pcns first.
I knew something was up and that I didn't get a pcn so did some digging. I tried contacting the number today (in Croydon's response at the end of the article). I recorded the call and there were some inconsistencies. I asked if they issued a pcn to me and they told me yes on 06/02 at first. When I asked how it was possible for them to do this on the same day as the alleged contravention when it would have been done via post they changed their tune. This car was also a replacement from a garage via my insurer so no way they would have had my details on the day. When I caught them in the lie they changed their tune, told me they did not know anything more and to email the pcn team. They couldn't find another date on the system -which is interesting as their charge certificate says 18/04 -but I wasn't about to tell them that so they could wriggle out of it.
I had already emailed on the weekend when I found the article. However, it could take 56days-90days for them to respond according to the automatic reply. They are cancelling charges that have been affected but only until January (info in article) so I will probably have to go through the process you guys on here outlined which is a shame as I'm certain the problem in the article has affected me. I have emailed a Croydon Councillor and will also email my MP.
My problem with this is, Croydon is bankrupt and has been for years. They know they are wrongly triple charging (£195 instead of £65) and yet months later seem to be trying to pull the same scam. To add to this, there is also the original issue that they are going after the garage for the money as well as me for the same contravention so really trying to monetise! I have a copy of the rejection notice they sent to the garage.
Link to the auto reply Croydon had on the mailbox
https://imgur.com/a/QY8jQuR If there are any other ideas of how to close this down sooner, please let me know. Otherwise, I will follow the steps in the post above. My ideal scenario would be to get them to cancel it with all the other incorrectly issued charges they are cancelling. I would wait until they get to my email but as shown in the link above, if it has already been passed to enforcement they are not cancelling and I don't want that to be me.