Thank you. Life isn't unfair, but the system of enforcement definitely seems set up that way.
Well that's why we're here. Given your account and the trading licence I don't think a video is necessary, a few photos will be more than enough. Draft representations for when the Notice to Owner is re-issued:
Dear Reading Borough Council,
I challenge liability for PCN RG2669245A because the alleged contravention did not occur. I am a trader authorised to operate at this location, I attach a copy of my trading licence, together with bank statements and receipts as proof of trade.
I use the van to tow my trailer and also to carry goods that are then loaded into the trailer, at the material time I had been swapping gas bottles at the nose of the trailer, as soon as I saw the civil enforcement officer I asked why he had issued a ticket when I was a trader loading and preparing to tow the trailer away.
He apologised saying he had not realised the van belong to a trader and had not seen me before issuing the ticket. He went on to say he would make note and advised me to contest the ticket, so I trust his notes will reflect the same.
I attach photos showing my van and the trailer in question.
In light of the above I invite you to cancel the penalty charge.
Yours faithfully,
However, you must first follow
the steps I explained on August 2nd to get the Notice to Owner re-issued.
The 21 days since their letter of 14 July have already expired so I'd expect the case to progress at some point next week, so I'd suggest checking the amount due on the council website on Friday or Saturday.