PCN: Parking in Disabled Bay, Car Towed less than an hour later

What is the PCN number and car VRM. You've blanked them.

PCN: BZ71532542
Reg: KP70 YZC

OP, sorry but you are making this difficult.

We'll explain procedure then you can fill in the gaps.

1. A vehicle may only be removed if a PCN has been served;
2. The OBCEO would INSPECT the PCN to ensure that it's correct before looking at other circumstances and council policy and authorising removal. In 99....% of cases a PCN is still on the vehicle when the OBCEO attends;
3. But not in your case, you'd removed it!
4. I still think that what you saw could have been an empty envelope but NOT because another PCN had been served but because perhaps this is a signal to the pound that a PCN had been served and that proper checks had been made. IMO, leave this line of thought, I don't think it's going anywhere and is a distraction;
5. This deals with what happened at the roadside, now for the pound which is a separate process under different regulations;
6. Post the receipt you were given when you paid to recover your vehicle and all other notices related to payment and how to make representations which by law had to be given to you at the pound. Only delete your personal info.

I posted all 3 documents I received further up. It was 1 PCN issued before the towing, document with how to recover the car, document on how to appeal.

You are right, it was an empty envelope. I only mentioned it because it seemed strange as I had already recovered the ticket. The main point is that my car was towed from a disabled bay which seems to be questionably enforced and lacks signage + attempt of removal of the lines.

I have added a screenshot of the payment request from the car pound via email and also the receipt of payment below.

The traffic order map has a live disabled bay outside no 25. What usually happens is when no longer needed disabled bays are put on a revocation order but this may not have happened yet while the sign which was on the wall has gone and they have effectively decommissioned the bay bar the order.

I'll see if I can if it was revoked but the case it was not intended for enforcement looks good.

A copy of your challenge, please.

This PCN is still payable so if it was the one used for the tow it could be wrong or perhaps as only yesterday the system hasn't updated with payment.

Can you list all the docs you were given at the pound.

A copy of your challenge, please.

Below is what I emailed parking@lbbd.gov.uk after my car was towed and I got it recovered.

I don't have a copy of the original appeal on the councils website for the PCN. Unfortunately I was forced to pay this PCN regardless of appealing as they were not allowing me to take the car.

Dear Sir/Madam,

My car was parked outside of 25 Kennedy Road this morning which contains a disabled bay. This bay had it's sign removed over a year ago and since then roadworks were carried out to attempt to remove the "Disabled" sign on the road.

Residents have been parking and utilising this bay for months including myself without any issues.

Today at 9:08am I received a fine. As I was appealing it and was on the phone to the council my car was towed and taken to Creek Lane.

I have had to pay £360 to take the car out which includes the ticket I literally just appealed.

I sent an email last year on 11/09/2025 to parking@lbbd.gov.uk to inquire about parking in this space. You responded on 17/09/2025 confirming that you were aware of this removal request for the bay.

You have removed the "Disabled" Sign outside of number 25 and also attempted to remove the signage on the bay. You have not made it clear at all whether this bay can be used or not and you have also not given out tickets or had anyone else's car towed besides mine.

I want an explanation as to what happened and what the status is of this bay. I also want a full refund of my £360 as this is a complete scam that you carried out.

I have attached pictures of the location, you can see there on the wall where the sign used to be, if you zoom in you can see the holes are still there. You can also see the poor attempt of removing the "Disabled" lane marking.

Thanks

This PCN is still payable so if it was the one used for the tow it could be wrong or perhaps as only yesterday the system hasn't updated with payment.

Can you list all the docs you were given at the pound.

Showing that on the website, if there was only one PCN, is misleading and appeals have been won on that fact before. If there are two PCNs, and the second one in the tow did not contain the leaflet yet was issued, and the tow occurred on the basis of the tow PCN (the 2nd), then it would have been deemed to not be served and could get the tow PCN certainly cancelled.

This PCN is still payable so if it was the one used for the tow it must surely be wrong.

Can you list all the docs you were given at the pound.

Ok, this is perfect thanks for catching this!!!!

So this is the original PCN that was given. I just had a look and the car pound made me pay the PCN number: BZ6801276A.
So the PCN I paid was not even this one! This must mean I was given 2 tickets!!!


This is what I had to pay to take my car out.



It looks liken they gave 2 PCN's back to back:

BZ71532542
BZ6801276A

Quote from: stamfordman on August 20, 2026, 01:00:42 pm

This PCN is still payable so if it was the one used for the tow it must surely be wrong.

Can you list all the docs you were given at the pound.

Ok, this is perfect thanks for catching this!!!!

So this is the original PCN that was given. I just had a look and the car pound made me pay the PCN number: BZ6801276A.
So the PCN I paid was not even this one! This must mean I was given 2 tickets!!!


This is what I had to pay to take my car out.



It looks liken they gave 2 PCN's back to back:

BZ71532542
BZ6801276A

You've hit the jackpot for sure, as if they did not put the letter inside the PCN and left the yellow paper on just for show, while issuing a 2nd PCN and using it for the tow, then the PCN could not have been served.

Also, which PCN did you appeal? I assume the first one as you said.

Also, which PCN did you appeal? I assume the first one as you said.

The PCN I appealed is the one served at 9:08AM and it's this one: BZ71532542

So they must have snuck a 2nd PCN in prior to the tow, removed it from the envelope as I did not see it or was served it at all.

Quote from: Bulop on August 20, 2026, 01:14:27 pm

Also, which PCN did you appeal? I assume the first one as you said.

The PCN I appealed is the one served at 9:08AM and it's this one: BZ71532542

So they must have snuck a 2nd PCN in prior to the tow, removed it from the envelope as I did not see it or was served it at all.

Either they did not print it, or place it in the envelope. That means you did not recieve the letter inside the yellow PCN when you got the doucuments at the pound, so it was not served to you. Can you send a picture of the yellow PCN you recieved from the pound as evidence, and if there are any more doucuments send those too.

At the car pound I was not served any other documents besides a form giving info on how to appeal.

Below is the only PCN I got along with the 2 envelopes, one being empty.

I presume you took the first PCN off the car so they had to serve a second one to tow, that one being at 10:10.

I presume you took the first PCN off the car so they had to serve a second one to tow, that one being at 10:10.

Would this be a continuous contravention as the OP did not move the car.