ULEZ PCN notice while on holidays to UK from USA

HI,
i being the RK of the vehicle got a PCN for location of Chase Cross Road in London on 24.6.2025 @ 0521. The relative was on holidays from USA and plan to drive from Chigwell to Dover to cross the Chanell. The family was added to RK car insurance.
The family were visitors and were not aware of any such charges.
i did get my cars registered with TFL by paying 10 pounds due to having a Blue badge. The RK forgot to add a payment method, as his other car was compliant with ULEZ ( pay nothing) the other one driven has non compliant.

what are my mitigating points in challenging the PCN.
i am posting some google images of the signs. They do not mention any times / fines/ means to pay and deadline etc etc.

Thanks

https://imgur.com/a/XGZWWJb

https://imgur.com/a/xoIOY1F

https://imgur.com/a/A8NK71O

https://imgur.com/a/P5rfCV2

https://imgur.com/a/leXas0Q

google maps

i did get my cars registered with TFL by paying 10 pounds due to having a Blue badge. The RK forgot to add a payment method, as his other car was compliant with ULEZ ( pay nothing) the other one driven has non compliant.

Please explain what you mean by this.
You say you are the registered keeper, then say "the RK forgot....etc". I am totally confused at the moment. However, as I understand it, you lent your non-ULEZ compliant car to a relative who then drove it into the ULEZ zone without paying the daily toll. You then got a PCN which you as keeper are responsible for, who was driving is totally irrelevant in law.
Is my summation correct ?

You've redacted the PCN number and the vehicle registration from the PCN contrary to the instructions in the READ THIS FIRST - **BEFORE POSTING YOUR CASE!** sticky post at the top of the forum. It is only necessary to redact your name and address.

What are the PCN and reg numbers?

@Incandescent:
You are spot on .

XJ62404158
N44GEB

@Incandescent:
You are spot on .

XJ62404158
N44GEB

So, did you tell your relatives about the ULEZ and the need to pay the daily fee for the car ?

Chigwell lies just outside the ULEZ area, near Loughton in Essex. A Driver wanting to get to Dover, would therefore have to use the M25 and Dartford Crossing, or use ordinary roads outside the M25. Have you had a PCN from Dartford Crossing as well ?

All I can suggest is that you submit representations based on what you have told us. The other thing to check is the emissions values for the car, as TfL have not been correct in a few cases.

Quote from: boxer29 on July 06, 2025, 01:32:52 pm

@Incandescent:
You are spot on .

XJ62404158
N44GEB

So, did you tell your relatives about the ULEZ and the need to pay the daily fee for the car ?

no i did not tell them as i was not aware myself as the RK. i did tell them about the congestion charges and they did not go there.

i have checked the street view and there are only signs for ULEZ and LEZ camera, no warnings to pay, which the driver thought were something written in a different language.

Does the ULEZ send you an email or text to say you have driven in the restricted zones and need to pay?

Chigwell lies just outside the ULEZ area, near Loughton in Essex. A Driver wanting to get to Dover, would therefore have to use the M25 and Dartford Crossing, or use ordinary roads outside the M25. Have you had a PCN from Dartford Crossing as well ?

The RK got the car registered at tfl website for auto pay. The Dartford tunnel 2.50 has been paid automatically.
i thought it will cover any charges like ULEZ etc.


All I can suggest is that you submit representations based on what you have told us. The other thing to check is the emissions values for the car, as TfL have not been correct in a few cases.

what are my representations grounds for appeal.

thanks for your help.

You are asking for mitigation as your friends were totally unaware of ULAZ and its signs; the contravention is proven, I think.

You are asking for mitigation as your friends were totally unaware of ULAZ and its signs; the contravention is proven, I think.

Thanks for your reply.
The friends were not aware of any such ULAZ penalty as they were only visiting UK for 3/52, they don't visit UK frequently. This visit was after almost over 10 years..

Frankly, the puzzle to me is why you didn't tell them about ULEZ before handing them the keys to a non-compliant car.

Frankly, the puzzle to me is why you didn't tell them about ULEZ before handing them the keys to a non-compliant car.

i have 2 cars the other one is ULEZ compliant. Honestly i did not knew neither did they that they entered the ULEZ zone. The friends were following google maps.

hi,
anyone who might have a different suggestion / wording for my representation.

Thanks

Hello,
Can anyone please recommend some lines for my representation for this PCN.
I have got tomorrow as last day to submit my reply.

Thanks for your help

All you an do is tell it as it happened.

You ACCEPT that the car was in the ULEZ zone and non-compliant. You lent it to visiting friends from the USA and had/thought you'd briefed them about ULEZ - after all emissions-related charges are well known to them- but then found out they'd dropped you in the proverbial...etc.

You do NOT have statutory grounds as far as I can see, so don't waste time looking for them at this stage.

All you an do is tell it as it happened.

You ACCEPT that the car was in the ULEZ zone and non-compliant. You lent it to visiting friends from the USA and had/thought you'd briefed them about ULEZ - after all emissions-related charges are well known to them- but then found out they'd dropped you in the proverbial...etc.

You do NOT have statutory grounds as far as I can see, so don't waste time looking for them at this stage.

Thanks for your reply,
The friends were not aware of any Ulez charges. Do I need to change any wording as you mentioned in your reply" they were well aware of Ulez charges.
They came to uk nearly after 10 years.
Shall I add their ferry crossing booking، car insurance, usa /international drivers licence etc etc.
Will this help the officer making a decision.
Thanks

No idea. What I do know is that the more you write the more likely it is that the thrust of your PLEA for discretion is likely to be lost.