Parked on a single yellow line in a restricted street, within the restricted time, at approximately 15:04. Penalty notice issued at 15:09. I was collecting and loading heavy items (shopping) into the car at the time and therefore needed to park closer to the store.



I do not have the receipt of the shop however I may be able able to obtain one if I return with my loyalty card and they may be able to print a copy. The shop contained heavy items such as 3 large juices.
AI suggests a reasonably good chance and has created the following letter.
{Your Name}
{Your Address}
{Your Email Address}
{Your Phone Number}
{Date}
To: Parking Services, {Name of Local Council, e.g., Epping Forest District Council}
{Council Parking Department Address or Email}
RE: Informal Challenge against Penalty Charge Notice (PCN) Number: {Insert PCN Number}
Vehicle Registration Number: {Insert Vehicle Registration}
Date and Time of Contravention: {Insert Date and Time on the Ticket}
Location of Contravention: {Insert Street Name}
Dear Sir/Madam,
I am writing to formally challenge the above-mentioned Penalty Charge Notice issued on {Insert Date} at {Insert Time} on {Insert Street Name}. I contend that the PCN was issued incorrectly as my vehicle was exempt under the permitted activity of continuous loading and unloading of heavy and bulky goods.
At the time the ticket was issued, my vehicle was parked temporarily on the restriction to facilitate the loading of a heavy grocery shop. This included heavy bag and large, bulky containers of juice that were cumbersome and heavy to transport. Carrying these heavy goods from a distant, fully legal parking bay would have been entirely unreasonable.
Crucially, the loading activity was continuous and active, and there were no single or double yellow kerb markings (blips/stripes) indicating that a loading ban was in force at that location or during that time.
To support my claim, I have enclosed a screenshot of my {store name, e.g., supermarket} receipt timestamped at {Insert Time on Receipt}, which directly aligns with the time the enforcement officer logged my vehicle. This demonstrates that I was actively engaged in the transaction and transport of heavy goods to the car.
Given that the statutory exemption for loading heavy items applies and no loading restrictions were breached on the kerb, I kindly request that this Penalty Charge Notice be cancelled.
I look forward to hearing from you promptly.
Yours faithfully,
{Your Printed Name}
Thoughts appreciated.