Two Parking Tickets Purchased

Hello,

As everyone, I don't like it when Parking Companies take advantage of people.

A few weeks ago, I entered a car park, parked my car and entered my old registration plate into the Parking machine. I spotted my error after paying.

I purchased another ticket with my correct registration and went about my day.

This didn't sit too well, as I was forced to pay for a second ticket. The signage does not mention that there are nor refunds for mistakes, but it does say PCNs will be issued.

Of course, I didnt get a PCN, but I have been emailing the land owner requesting a refund for the mistake. As you can imagine, this hasn't gone anywhere. I wonder whether there is any precedent about this happening before and what can be done.

I would love to see how far I can push this, so far they have sent me copies of their terms, which do not state refunds will not be given. As in, there is no wording for what happens if you buy two tickets by accident. They will won't budge on refunding though.

Interested to hear people's thoughts on this.

Whilst one could argue that an ethical company might offer refunds where there is user error (perhaps minus a fee for any costs they incurred as a result), I can't see that you have any right to one. The extra expense was due to a mistake on your part, not that of the parking company or landowner.

Even if you paid by card, I expect any attempt at a chargeback would be met with the bank going "No". If you pushed a lot harder (and perhaps had been a long term customer of said bank or credit card company) then the bank would probably just refund you out of their own pocket and close any case.

Whilst I also believe almost all PPCs (maybe there are some out there that aren't) are bottom feeding defecation orifices, and that there should be some common sense, I guess common sense doesn't earn money, hence why they seem to lack any at all.