Author Topic: DVLA sending me a cheque!  (Read 267 times)

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PallasAthena

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DVLA sending me a cheque!
« on: November 05, 2024, 05:12:31 pm »
Just a rant about DVLA's old-fashioned bureaucratic procedures....

I've sold my car. It was taxed up until next August. I used their online procedure to notify the transfer/sale to the new Keeper. They confirm it, all goes smoothly. And they will refund me the tax from the end October until next August.

The refund arrives promptly enough, £120. I was beginning to be impressed with their efficiency. But it's a cheque. A cheque!!! Who uses cheques nowadays? What am I supposed to do with a cheque! (Rhetorical rant, I do know what I have to do but it's a real pain in the backside). I paid the tax by Direct Debit, they have my up to date Debit Card details, so why on earth couldn't they just credit the refund to the card I originally paid it with? Grrr.
« Last Edit: November 05, 2024, 05:47:58 pm by PallasAthena »

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John U.K.

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Re: DVLA sending me a cheque!
« Reply #1 on: November 05, 2024, 05:22:30 pm »
Some online bank accounts (e,g, NatWest) allow one to pay it in online with a photograph of the cheque.

SatnavSam

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Re: DVLA sending me a cheque!
« Reply #2 on: November 05, 2024, 07:17:33 pm »
Some online bank accounts (e,g, NatWest) allow one to pay it in online with a photograph of the cheque.

As do Lloyds.

d612

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Re: DVLA sending me a cheque!
« Reply #3 on: November 05, 2024, 07:22:57 pm »
All of the old mainstream banks will let you pay in a cheque via their mobile apps - that being Barclays, Lloyds, Natwest and HSBC. No idea about the others.

DVLA are gradually setting up drivers user accounts. These hold your licence details and you can add your cars onto your account provided they are registered to your same address as the licence.  I guess eventually all this sort of thing will be done online with you registering your payment info and getting charged/refunds to it.
You can already with it set up email reminders about VED on your cars and choose to stop gettign the paper form sent to you.

Lodesman

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Re: DVLA sending me a cheque!
« Reply #4 on: November 06, 2024, 09:03:47 am »
Natwest suggested to me that, after paying the cheque in via their App, you write confirmation of the transaction on the cheque in case you forget and try to pay it in twice.
Mind you cheques are as rare as hen's teeth now so forgetting is unlikely.

mickR

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Re: DVLA sending me a cheque!
« Reply #5 on: November 06, 2024, 04:36:38 pm »
Some online bank accounts (e,g, NatWest) allow one to pay it in online with a photograph of the cheque.

As do Lloyds.
and Barclays

The Slithy Tove

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Re: DVLA sending me a cheque!
« Reply #6 on: November 06, 2024, 08:13:20 pm »
If you don't have an app that'll let you scan in cheques, and you can't get to a bank branch (all closed now where I live!) or banking hub, most (all?) of the major banks allow you to deposit cheques at your nearest Post Office.

roythebus

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Re: DVLA sending me a cheque!
« Reply #7 on: November 08, 2024, 02:33:46 am »
I wish the DVLA would send my new licnce to me, it's only been with them since March! But yes, I pay cheques in at my village post office.
Bus driving since 1973. My advice, if you have a PSV licence, destroy it when you get to 65 or you'll be forever in demand.

PallasAthena

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Re: DVLA sending me a cheque!
« Reply #8 on: November 08, 2024, 02:16:11 pm »
Just to share something the counter clerk at my bank told me when I went and paid the cheque in this morning in branch (one of the traditional High Street banks - fortunately there is still one near me).

I was bemoaning that DVLA still issue cheques and she told me they see very few cheques paid in nowadays and that the largest single source of them is the DVLA. Seems DVLA could be single handedly keeping the cheque system alive!
« Last Edit: November 08, 2024, 06:23:26 pm by PallasAthena »

Rallyman72

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Re: DVLA sending me a cheque!
« Reply #9 on: November 08, 2024, 04:13:29 pm »
All of the old mainstream banks will let you pay in a cheque via their mobile apps - that being Barclays, Lloyds, Natwest and HSBC. No idea about the others.
You can add TSB to that list.

baroudeur

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Re: DVLA sending me a cheque!
« Reply #10 on: November 08, 2024, 05:02:27 pm »

And Nationwide