3. Used Millwall Dock for a photo shoot, Group Nexus, but was I parked?
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b789

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Re: Used Millwall Dock for a photo shoot, Group Nexus, but was I parked?
« Reply #15 on: October 26, 2024, 02:57:13 pm »
You're appealing as the keeper only. Unless there's an option to select other or keeper only, don't use their online appeals. Send your appeal as an email attachment to them or post it. Your choice.
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docklander

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Re: Used Millwall Dock for a photo shoot, Group Nexus, but was I parked?
« Reply #16 on: October 26, 2024, 03:48:26 pm »
There is no option to appeal by email. In fact their website says:

For appeals, please use the green button, top right, or visit the PCN and Appeals Contact page.
An appeal sent to the ‘Info’ or ‘media’ email addresses, or via the form below, will not go to the correct department. Therefore it will not be accepted as an appeal and will not be processed.

Does anyone have an email for them or does this mean I have to write to them? If this doesnt work, does the £50 charge stay for over 14 days if I lodge the appeal within that time?

Thanks
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b789

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Re: Used Millwall Dock for a photo shoot, Group Nexus, but was I parked?
« Reply #17 on: October 26, 2024, 04:01:28 pm »
If you're considering the "mugs discount" then just go ahead and pay it. If you want to appeal, then just select you were not the driver, even if you were. It's not a statement of truth and it is the only option they have given you which removes your right to not disclose the drivers identity, which is entrapment... or just post it to them by snail mail but ideally, get a free "certificate of posting" from any post office.
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DWMB2

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Re: Used Millwall Dock for a photo shoot, Group Nexus, but was I parked?
« Reply #18 on: October 26, 2024, 11:19:53 pm »
Send it by post would be my view, getting a free certificate of posting as described.

It might not be a statement of truth, but this forum won't advise choosing an option that may involve stating something that isn't true.
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H C Andersen

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Re: Used Millwall Dock for a photo shoot, Group Nexus, but was I parked?
« Reply #19 on: October 27, 2024, 12:26:26 pm »
does the £50 charge stay for over 14 days if I lodge the appeal within that time?

By virtue of their Code of Practice, in the event of an unsuccessful appeal the creditor is obliged to offer a further 14 days to pay at the rate  prevailing when the appeal was ???

The actual wording is:

..if the recipient appeals within 28 days of receiving the parking charge...

The discount is available as follows:
'..payment of the charge is required within 28 days from the date of this charge..we will accept the reduced sum if payment is received within 14 days.'

14 days of when??

To maintain the discount in accordance with their written terms, then IMO as the parking charge * is dated 14th then 28th, tomorrow, would be the last day for them to receive any appeal. This would seem to preclude sending by post.

*- they still don't get this! The 'parking charge' is payable by the driver upon breach of the parking contract i.e. the date of the breach. But operators continually refer to the 'parking charge' as if it's the parking charge notice, which of course it isn't.
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docklander

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Re: Used Millwall Dock for a photo shoot, Group Nexus, but was I parked?
« Reply #20 on: November 06, 2024, 06:00:27 pm »
I sent the letter with the suggested text and have had no reply.

Today I received a letter dated 31/10/2024 saying that as they have had no payment, I now need to pay £100. If  I do not pay within 14 days, they "may" ask a debt recovery agent, etc.

Whats the next step please gang?
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DWMB2

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Re: Used Millwall Dock for a photo shoot, Group Nexus, but was I parked?
« Reply #21 on: November 06, 2024, 06:13:10 pm »
When did you send the appeal?
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docklander

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Re: Used Millwall Dock for a photo shoot, Group Nexus, but was I parked?
« Reply #22 on: November 06, 2024, 06:31:07 pm »
It would have been around 26 or 27 October
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b789

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Re: Used Millwall Dock for a photo shoot, Group Nexus, but was I parked?
« Reply #23 on: November 07, 2024, 09:35:51 am »
Quote from: docklander on November 06, 2024, 06:31:07 pm
It would have been around 26 or 27 October

Was it 26th or 27th October. Your "Proof of Posting" certificate will tell you.

They have 28 days to respond to your appeal. According to you, it's only been about 11 or 12 days!

Don't get your hopes up anyway. You have more chance of winning the lottery than an initial appealing upheld.
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Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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  3. Used Millwall Dock for a photo shoot, Group Nexus, but was I parked?