Author Topic: APCOA train station penalty notice - I want to appeal  (Read 646 times)

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APCOA train station penalty notice - I want to appeal
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Hi,

I've got a penalty change notice and I want to fight it. What do you think ?

I parked all day at this station car park and the only sign I noticed/read while running for my train was this one:


When I got to work I was busy working until lunchtime when I remembered to pay my parking, which I did on the app:


But I did not realising that I'd payed the wrong amount (there was only a single payment option on the app that was given since it assumed I wanted to use the after 10am rate which is much cheaper). Later in the afternoon of the day that I used the car park I realised I'd not paid the correct amount. I tried to talk to Apcoa via their phone line in order to make a "late payment" in the afternoon but after 2 attempts nobody answered, here is the call log:


I then looked at the app again and realised as I had previously parked at this station and I could just "buy again" and pay the correct rate which I did:


I didn't think anything more about it until 2 weeks later when I received the penalty notice:



I did manage to speak to Apcoa on their phone line after receiving the penalty notice and they advised to appeal the notice.

I think I should appeal because:

1. I've made the correct payment on the day (eventually)
2. The sign I saw suggested there was no exact time limit to pay.
3. Late pay was not an option for me as Apcoa did not answer the phone after 2 attempts

On the flip side when I went back to this station to look at the signs I did see some signs saying  pay when you arrive / we will charge you after 20 minutes which I obvious didn't do, However the only time limit mentioned on this general T&C's poster is 24 hours:


edit: Just noticed that the correct ticket I purchased was for the NEXT day (I was given no option in the app to control this btw)
« Last Edit: July 20, 2025, 03:44:55 pm by sal_park »

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Re: APCOA train station penalty notice - I want to appeal
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For heavens sake, I hope you did not blab the drivers identity when you "spoke" with APCOA! What a guaranteed way to figuratively blow both feet off with a single shot!

APCOA "Penalty Notices" are fake and illegal instruments of fraud and you should report them to the police (NOT Action Fraud).

They are designed to intimidate the recipient into believing that they have the authority to prosecute a statutory criminal offence when they have none. Their Penalty Notice (PN) is a speculative invoice from an unregulated private parking firm who have no "authority" to prosecute anything yet use language that is prohibited in civil contract law.

APCOA will NEVER, EVER, EVER try and prosecute one of their fake PNs in the magistrates court as a criminal breach of the Railway Byelaws. Even if they ever did (and they won't) they would have to prove beyond a reasonable doubt that the person they were prosecuting was the liable party. As there is no legal obligation on the Keeper of the vehicle to identify the driver and they should decline to do so, there is no way APCOA can prove their case. They will mendaciously waffle on about it being the "owner" who can be liable under Railway Byelaw 14.4 but there is no register of "owners". They will then try and bamboozle you into thinking that the Registered Keeper must be the "owner". However, if you look at your V5C registration document, you will see very clearly and boldly written on the front of the document that it is not to be used as proof of ownership.

I can go on and on but I see so many gullible people that simply poop their pants at the through of a "criminal prosecution" in the magistrates court simply pay up when there is absolutely no way whatsoever that they could be prosecuted. APCOA will then set the debt recovery agents to send letters threaten in a claim in the county court for what is supposed to be a statutory penalty!!!! Suddenly they try to conflate a PN into a Parking Charge Notice (PCN) under civil contract law.

Even if you did absolutely nothing and ignored ALL future correspondence, APCOA will still never litigate the matter. They are benign because they know they are going to make so much more money from all the low-hanging fruit on the gullible tree who will pay up out of ignorance and fear.

If the PN were real, it would not be possible to prosecute after 6 months. It is not real and they will not/cannot prosecute a fake PN. They will try and threaten to sue you under civil contract law, and again, cannot actually do so because it would be thrown out at the first hurdle.

APCOA does not have any contractual authority from the Train Operating Company to issue PNs.

You can read up on the reasoning here: Why APCOA have no authority to issue Penalty Notices under railway bylaws

You should also read this thread, whilst it applies to SABA rather than APCOA, it is fully relevant to this and any other "penalty" issued by an unregulated private parking firm: Saba Parking Services - Railway parking site - debt collector before initial notice?

So, I advise that you follow the advice given in that second link about SABA and you make contact with the police, not the useless Action Fraud, and report APCOA for fraud by false representation (Fraud Act 2006, s.2),

Contact your MP, report APCOA to the DVLA and your local police force economic crime unit, as per the examples in the thread linked above.

You will never pay a penny to this firm that operates outside of the law.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain