Author Topic: UKPS PCN at Eaton House Coventry, on site for 34 seconds  (Read 2850 times)

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Re: UKPS PCN at Eaton House Coventry, on site for 34 seconds
« Reply #15 on: »
If this is still ongoing, I’d recommend sending a letter of complaint to Coventry City Council, who are the controlling landowner of Eaton House (via controlling interest in Friargate JV Project Ltd). It may not stop proceedings in your case, but if they continue to allow their agents to undertake this kind of predatory behaviour against residents, workers and visitors to the City of Coventry, they are not acting fairly and in the public interest. It might help the many others who have fallen into this smelly trap.
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Re: UKPS PCN at Eaton House Coventry, on site for 34 seconds
« Reply #16 on: »
Having previously received a LETTER OF CLAIM dated 22/04/25, I have today
received a LETTER BEFORE CLAIM dated 16/04/26.  Copy here
Image LBC in the UKPS1 album
ImgBB · ibb.co


Confusingly they have created a distinct new reference number (vs the one on Letter of Claim last year), but I have checked on their portal and it links to the same parking incident.

Last year's Letter of Claim was responded to as instructed here, and Moorside responded with:

"Our client: UKPS Ltd
We write further to our recent email.
Our answers to your questions are as follows:

The additional charge which has been levied on your Parking Charge of £70  is the amount set out in both the British Parking Association and International Parking Community Codes of Practice as the amount which may be added to a Parking Charge when a Parking Charge remains unpaid and when further recovery is required. Our Client is a member of the IPC which is a government approved Accredited Trade Association (ATA) for Private Parking. Our Client adheres to the ATA’s Code of Practice. The £70 does not represent the cost of recovery but is a reasonable amount in relation to the Parking Charge amount, in order to encourage early payment of the Parking Charge without the need for debt recovery. It is a fair amount set by our Client’s government-approved Accredited Trade Association Code of Practice. There are however also costs incurred by our client in relation to debt recovery services.

By entering and parking the vehicle on our client's private land, you agreed to enter into a contract with our client and to be bound by the terms and conditions of that contract. The terms and conditions were clearly displayed at the entrance and in prominent places within the car park. Due to your failure to comply with the terms and conditions, our client has issued the PCN therefore if we are instructed to issue a claim the reason would be for Unpaid parking charges/ breach of contract.

In accordance with our client’s instruction, we are obliged to make proportionate attempts to contact you to request payment be made, inform you of the next steps if you choose not to make payment, and to serve documents if we are instructed to do so.
We have removed your email address and telephone number from our case management system. However, we are obliged to send you correspondence regarding the debt and potential legal proceedings, which our client is entitled to pursue for payment. We still need to send you letters to serve legal documents and communicate regarding the matter therefore communications via letter will continue.
We are satisfied that our correspondence does not amount to harassment under section 1 of the Protection from Harassment Act 1997.

You may wish to seek independent legal advice.
Yours sincerely
Moorside Legal"

Can anyone confirm if this new "Letter Before Claim" changes anything or requires any response from me?

As imgur no longer working I have re-uploaded the earlier documents to:

Original notice:
Image 1 NUGu5Gk in the UKPS1 album
ImgBB · ibb.co

Image 2 KFq M7FD in the UKPS1 album
ImgBB · ibb.co

Image 3 1mc Qt IO in the UKPS1 album
ImgBB · ibb.co

Image 4 Rk Czl Yj in the UKPS1 album
ImgBB · ibb.co


Letter of claim:
https://ibb.co/9kwrKLFS
https://ibb.co/VWT3GzvM
https://ibb.co/nsqp5pZ8

Re: UKPS PCN at Eaton House Coventry, on site for 34 seconds
« Reply #17 on: »
Moorside has form for issuing multiple Letters of Claim.

I’d respond simply to the new duplicate letter by sending your previous reply under a covering letter to the effect that nothing has changed.

A bit like dealing with HMRC in my experience.