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I have received a PCN for my vehicle - the driver had a 10 minute overstay at the Colonnades in Croydon. Since the driver's previous visit to the Colonnades, the free time limit has dropped from 3 hours to 1.5 hours (at the end of November 2025). The driver did not realise that this had occured and did not see any obvious sinage that highlighted a change. Is it worth me appealing (as the registered keeper)?

Photo of PCN (Front) https://drive.google.com/file/d/11HqAmXRKQEZm-hGm1rNAfqh-neqqdjVV/view?usp=sharing

Back: https://drive.google.com/file/d/1rS27RGU5K15xWgk25Ki8ff4OhLcdXdjp/view?usp=sharing

 
Thanks

See https://www.britishparking.co.uk/write/Documents/AOS/Sector%20Code%20Templates/sectorsingleCodeofPracticeVersion1.1130225.pdf

3.4. Material changes – notices
Where there is any material change to any pre-existing terms and conditions that would not be immediately apparent to a driver entering controlled land that is or has been open for public parking, the parking operator must place additional (temporary) notices at the site entrance for a period of not less than 4 months from the date of the change making it clear that new terms and conditions/charges apply, such that regular visitors who might be familiar with the old terms do not inadvertently incur parking charges.
NOTE: Examples of material changes can include introduction of parking enforcement where none has previously applied, introduction of time-limited free parking, or reductions in the time limit within which free parking is available. Given the need to avoid confusion and clutter at entrances the test is whether the fact that a change has been made is clearly signalled to drivers on entering the land and the nature of the change is clearly displayed thereafter – it may also be necessary to install repeater notices depending on the scale of the premises.