Free Traffic Legal Advice

Hello,

I'm the registered keeper of the vehicle involved in this PCN and am seeking advice on how to respond to a letter of claim.

The business requires entry of the vehicle registration to validate free parking. The driver entered the registration at the time of purchasing chips but either made a typo, or accidentally entered the registration of a different vehicle they had access to.

It has recently come to light that the person who paid for the chips did so with a card. I have a screen grab of their bank app showing the transaction. It is dated a day later, but I assume this is the settlement date as the transaction was at the time of parking.

There have been 9 letters received, most recently a letter of claim. There has so far been no response to any of the letters.

Any advice on how best to respond would be gratefully received.

Thanks

Letter 1



Letter 2



Letter 3

https://ibb.co/5xBk2fL7

Letter 4
https://ibb.co/pvjdQ6z0
https://ibb.co/0yccP8f9

Letter 5
https://ibb.co/sJg9CrXb
https://ibb.co/d09LMgnB

Letter 6
https://ibb.co/jvhBTYMF
https://ibb.co/Gvsxvx0c

Letter 7
https://ibb.co/tTBWGcQr
https://ibb.co/v4bvvK4f

Letter 8
https://ibb.co/35GQkCs4
https://ibb.co/S4s72q0q

Letter 9 (Letter of Claim)
https://ibb.co/cM4zYfx
https://ibb.co/YBMFkbM1
https://ibb.co/jPZRphbj
https://ibb.co/YTym6TR7
https://ibb.co/tTqmXQH6
https://ibb.co/1fnG4dtS
https://ibb.co/Y7FnzC59
https://ibb.co/KjkvNHvM
https://ibb.co/gbfjmH14
https://ibb.co/Ps7Vz6HJ
https://ibb.co/nsdJpRVY
https://ibb.co/rfZZZ7CB

Car Park Photos (Unfortunately I don't currently have a closeup of all signage)
https://ibb.co/XZdM10Kh
https://ibb.co/v7kynBd
https://ibb.co/d0Zt2V8q
https://ibb.co/Vpt9Skb5
https://ibb.co/LzqW8pMD
https://ibb.co/1GGftb58

Street view: https://maps.app.goo.gl/H5eXe7jziQHEcP4cA

Thanks for the reply.

Yes, I assume it was a mistake the notices were ignored when there is a plausible explanation, but this is where we are.

The driver contacted the chip shop initially, but they denied ownership of the car park and refused to give any help or further information.

Maybe they could try that avenue again now that the card transaction has surfaced.