Free Traffic Legal Advice

Hello,

I'm the registered keeper of the vehicle involved in this PCN and am seeking advice on how to respond to a letter of claim.

The business requires entry of the vehicle registration to validate free parking. The driver entered the registration at the time of purchasing chips but either made a typo, or accidentally entered the registration of a different vehicle they had access to.

It has recently come to light that the person who paid for the chips did so with a card. I have a screen grab of their bank app showing the transaction. It is dated a day later, but I assume this is the settlement date as the transaction was at the time of parking.

There have been 9 letters received, most recently a letter of claim. There has so far been no response to any of the letters.

Any advice on how best to respond would be gratefully received.

Thanks

Letter 1



Letter 2



Letter 3

https://ibb.co/5xBk2fL7

Letter 4
https://ibb.co/pvjdQ6z0
https://ibb.co/0yccP8f9

Letter 5
https://ibb.co/sJg9CrXb
https://ibb.co/d09LMgnB

Letter 6
https://ibb.co/jvhBTYMF
https://ibb.co/Gvsxvx0c

Letter 7
https://ibb.co/tTBWGcQr
https://ibb.co/v4bvvK4f

Letter 8
https://ibb.co/35GQkCs4
https://ibb.co/S4s72q0q

Letter 9 (Letter of Claim)
https://ibb.co/cM4zYfx
https://ibb.co/YBMFkbM1
https://ibb.co/jPZRphbj
https://ibb.co/YTym6TR7
https://ibb.co/tTqmXQH6
https://ibb.co/1fnG4dtS
https://ibb.co/Y7FnzC59
https://ibb.co/KjkvNHvM
https://ibb.co/gbfjmH14
https://ibb.co/Ps7Vz6HJ
https://ibb.co/nsdJpRVY
https://ibb.co/rfZZZ7CB

Car Park Photos (Unfortunately I don't currently have a closeup of all signage)
https://ibb.co/XZdM10Kh
https://ibb.co/v7kynBd
https://ibb.co/d0Zt2V8q
https://ibb.co/Vpt9Skb5
https://ibb.co/LzqW8pMD
https://ibb.co/1GGftb58

Street view: https://maps.app.goo.gl/H5eXe7jziQHEcP4cA