Sorry, I don't have the exact wording - it was a web form to complete and I forgot to scrape it.
I got an email Friday stating that TPS, as a gesture of goodwill, have dropped the charge and nothing further is required from my part.
The jist of the appeal was:
I have received a PCN as the registered keeper of the vehicle which has been reported by yourselves as overstaying the permitted parking period on <dates/times>.
During this period, I had rented a van from Hertz 24/7 (invoice attached) which corresponds to the aforementioned times/date. I have since contacted Hertz regarding this issue and awaiting their reponse, however given that the Hertz vehicles will not incur charges for overstaying the permitted period, I was under the impression that this would be extended to their customers.
Please advise on next course of action etc. etc.
Thanks for those who replied to assist on this - I won't use that car park again (will choose Ikea next time!!).