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Parking Eye wrongly issued fine

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Parking Eye wrongly issued fine
on:
#1
Had to leave my car overnight in a car park due to mechanical issue, fined.

I park at a retail car park as it's got 3 hours free parking when I run short errands in the city and its only a short walk.

Short story short,  in the evening one night when it was dark, my car's lights don't turn on for whatever reason. I deem it unsafe to drive due to this as no lights would make driving and identifying hazards difficult. I was unaware that the lights would become or were faulty in some way. Before I get a taxi home, I speak to a security guard and explain the situation, he says give me the reg, which I did, and he will relay so I don't get fined, I was given a 24 hour leeway period and collected at 9:30 am the next morning, 14 hours after I originally parked. I get fined anyway, meaning the information was not properly relayed or it was ignored.

I have made an appeal with phone logs, texts of me asking for advice from my petrolhead dad and told them to check CCTV of me talking to the security about it and getting a taxi home. I explained the full story and included a relevant timeline for CCTV. The company is ParkingEye and of BPA. I understand its also a civil matter as its a private car park.

What can I expect? The car was unfit to drive in those conditions at that time. England.
Re: Parking Eye wrongly issued fine
Reply #1 on:
#2
You need to post up PCN both sides and signs a link is provided on this site. It looks as if you have made a schoolboy error by appealing as the driver. Have you had a reply from Parking eye as yet.
Re: Parking Eye wrongly issued fine
Reply #2 on:
#3
It’s a “civil matter” but it’s not a “fine”, it’s an invoice for payment under the contract the driver entered into by reading the signs and then parking.