3. Secure parking Solutions PCN - Pentos Drive
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Secure parking Solutions PCN - Pentos Drive
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Morning all. Its my first time I am using this website and am in need of some advice after receiving a PCN from a private parking company (secure parking Solutions)

Last month, the vehicle was parked for approximately 20 minutes on a private road (Pentos Drive (B11 3TA). It was in the night time therefore a sign showing it is a private road was not clearly visible. They state the contravention as "Vehicle parked in a No waiting/No parking area"

I would greatly appreciate advice on this matter as paying £100 for 20 minutes is unfair.

I want to attach the PCN but can't figure out how to.

Many thanks
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Re: Secure parking Solutions PCN - Pentos Drive
« Reply #1 on: »
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Re: Secure parking Solutions PCN - Pentos Drive
« Reply #2 on: »
I have uploaded the PCN, front and back page.

https://we.tl/t-AgYKDKBaPz

Google maps of location
https://maps.app.goo.gl/mvRRep7yyAfgGZUS6
« Last Edit: February 22, 2026, 10:26:36 am by txs786 »
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Re: Secure parking Solutions PCN - Pentos Drive
« Reply #3 on: »
Show us the back.

Have you obscured the issue date?
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Re: Secure parking Solutions PCN - Pentos Drive
« Reply #4 on: »
Quote from: InterCity125 on February 22, 2026, 10:17:42 am
Show us the back.

Have you obscured the issue date?


Hi. Thanks. I've reuploaded and now have also included the back page. They also sent a payment form, please let me know if that is needed
« Last Edit: February 22, 2026, 10:29:37 am by txs786 »
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Re: Secure parking Solutions PCN - Pentos Drive
« Reply #5 on: »
You only need to obscure personal details.

We need to see all dates.
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Re: Secure parking Solutions PCN - Pentos Drive
« Reply #6 on: »
As in the link above:
Quote
3. Post the notice(s) you have received – as well as providing important context, the notices may contain/omit details that can be used to help you successfully fight the charge. Upload photos of any and all notices you have received from the parking company. You should show us all pages of the notice(s), remove personal details (name/address, PCN reference number, Vehicle Registration Mark), but show us all dates and times. Details that you think are trivial could help you win, so don’t leave anything out.
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Re: Secure parking Solutions PCN - Pentos Drive
« Reply #7 on: »
Hi, I have attached the redacted PCN (name, address, reg, and PCN number only). - https://we.tl/t-GIvx2L89YH

I revisited the site and observed that there is a significant lack of lighting at night (when the alleged contravention took place). As a result, the signage is not clearly visible or obvious. In addition, the parking terms and conditions are displayed in a font size that appears too small to read particularly in low-light conditions. It is installed on a wall high up.

On this basis, do you consider that these factors would be sufficient grounds for an appeal?

I am very grateful for your advice and assistance. Your guidance is greatly appreciated.
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Re: Secure parking Solutions PCN - Pentos Drive
« Reply #8 on: »
The notice is not PoFA complaint meaning that they have no legal route to liability.

You could initially reply with a blunt response.




I am the registered keeper.

As your notice is not PoFA compliant I will not be accepting any liability for the outstanding parking charges.

The driver is not known to you and I will not be providing any driver details.

Your options are;

Cancel the notice

OR

Waste further money by providing a POPLA referral code.

I am sorry that I am unable to help you further.


Many thanks,

xxxxxx xxxxxxxx
« Last Edit: February 28, 2026, 04:25:44 pm by InterCity125 »
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Re: Secure parking Solutions PCN - Pentos Drive
« Reply #9 on: »
thank you for your reply I shall be contacting them.

Can you kindly, for my own reference and benefit, tell me how their notice is not PoFA complaint please. Also is the IAS referral code the one I need to submit it an appeal with POPLA?
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Re: Secure parking Solutions PCN - Pentos Drive
« Reply #10 on: »
Remove reference to IAS, that’s a mistake, or change it to POPLA.
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Re: Secure parking Solutions PCN - Pentos Drive
« Reply #11 on: »
Sorry, have amended.
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Re: Secure parking Solutions PCN - Pentos Drive
« Reply #12 on: »
Quote from: txs786 on February 28, 2026, 04:07:16 pm
thank you for your reply I shall be contacting them.

Can you kindly, for my own reference and benefit, tell me how their notice is not PoFA complaint please. Also is the IAS referral code the one I need to submit it an appeal with POPLA?

The NtK failed to provide the statutory information and statutory legal choice required by Schedule 4 Paragraph 9(2)(e), 9(2)(e)(i) and 9(2)(e)(ii).


https://www.legislation.gov.uk/ukpga/2012/9/schedule/4
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Re: Secure parking Solutions PCN - Pentos Drive
« Reply #13 on: »
thank you all. will send of the appeal.
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