Free Traffic Legal Advice

Posting this for a friend that is having difficulty. They are the registered owner of the vehicle.

-Parked on 18/01/26 and paid for parking (payment confirmation shown below)
-Received Parking Charge from Saba dated 28/01 for £100 from ZZPS
-Sent ZZPS copy of parking payment confirmation on 13/02 - no response received
-Sent an appeal on 03/03 - received this response:

Thank you for your recent online appeal, all comments have been noted accordingly.

I note you state you made payment but from the information provided we are unable to locate your payment against your vehicle registration.

So, we can look to locate your payment please confirm if you made payment on site at a machine or by the application?

If payment made by the application, please confirm:
•  The email address attached to the application.
•  The telephone number attached to the payment.
•  Any other vehicles on the application.

If you made payment on site at the machine, please confirm:
•  The time you made payment (as you drove in/out)
•  The last 4 digits from the card details used to make payment.
•  Any other vehicle that you use that you may have entered in error.

I have held the account for 7 days to allow the requested evidence to be provided.

-Received letter from ZZPS dated 20/04 warning of enforcement action to be taken
-Received letter from GCTT dated 05/05 warning of transfer to solicitors

What are their options at this stage? I am not clear whether they responded to the initial appeals email requesting the payment information and whether there was perhaps an error when inputting the location number whilst making payment.

Keeper, not owner. My mistake
I have requested more info - unfortunately a bit technically challenged so not able to find info. Will update in due course if more info comes available.

They have confirmed they used payment machine on site.

Not sure why it is relevant whether they have identified themselves as driver if payment was genuinely made and the error seems to be on the Operator's side?

They appear to be claiming PoFA keeper liability at a site where PoFA cannot be applied - this is a breach of the Code of Practice and a breach of KODOE.

To the original poster: ZZPS and CGTT are just the opposite sides of the same desk, and can be ignored. However, in the absence of anything else, Saba will likely issue a court claim which will have to be defended. If the driver was not identified, then the registered keeper can not be held liable, despite their claims otherwise. If the driver was identified, which I’m guessing was the case, then the driver will be pursued for breach of contract based on the terms communicated by the signs and entered into by parking. So what would the driver’s defence then be?

Based on the dates you have given, I am also guessing that Saba’s 7 day hold has long expired.

Their options are essentially to pay or be taken to court. In the latter case, if a defence can be made, there is a good chance the case will never actually get to court, but there will be a paperwork requirement until this ends.

But you may be able to fill in the blanks for us before a decision has to be made.

I thought railway property was now "relevant land" following the Protection of Freedoms Act 2012 (Definition of Relevant Land) (Amendment) Order 2025

Not TfL land, no.
See https://www.ftla.uk/the-flame-pit/amended-railway-byelaws-from-26122025/msg102290/#msg102290