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Classification: Official

Our ref: <snip>

Dear <tango33>

Thank you for your recent correspondence. 

We value people contacting us with information. This helps us to tackle anti-competitive behaviour and protect people and businesses from being disadvantaged by unfair practices. 

Please be aware that the CMA has no powers to take action or open a case on behalf of an individual customer or business to intervene or adjudicate in disputes. The CMA cannot provide legal advice or guidance on compliance with the law on an individual basis. We also can’t say whether a specific situation could breach the law.

What happens now?

Our Intelligence Team will now analyse your enquiry using our published prioritisation principles.  We prioritise the cases that are most likely to make a real difference for people and the UK economy based on our available resources and the likelihood of a successful outcome. 

Can I get an update on my enquiry? 

We are unable to give you an update on your enquiry. We find all enquiries useful to inform our current and future work. However, we offer no guarantee as to where or how your enquiry may be used.

Will the CMA investigate my enquiry?

We review all the enquiries that we receive. This helps us to understand:

    whether different industries in the UK economy are competitive
    if competition law is being broken
    if shoppers or businesses are being disadvantaged.

Even if we don’t immediately investigate your enquiry, it may lead to us taking further action in the future.

Do I need to do anything else?

You do not need to do anything. If we need further information, we will contact you.

Thank you again for taking the time to contact us.

Yours sincerely

Carol Sampson (she/her) | Enquiries Admin Officer | Strategy, Communications and Advocacy | Competition and Markets Authority
The Cabot | 25 Cabot Square | London | E14 4QZ
           http://www.gov.uk/cma  | @CMAgovUK