Free Traffic Legal Advice

Thanks once again for your help- I have sent the email. The mediator mentioned that they still had my old postal address on their system — even though I previously sent an email to update it, as you advised.

The mediator suggested I contact mcol@justice.gov.uk
, but that email address doesn’t seem to work. Any further advise?

Could it be that you need to be in contact with Gladstones, not DCB Legal?

You must send a Data Rectification Notice (DRN) to each and every party concerned. The DRN is usually sent to the Data Protection Officer (DPO) and you can usually find their contact email address in the privacy statement of their respective websites.

In your DRN you must instruct the DPO to update their records with your current address for service and to erase any other addresses they kay hold for you. The highlighted words are there for a reason so use them.

You need to find out which address they used in the transfer to your local county court. If they had not yet updated their records with your current address for service, then you are in danger of getting a CCJ in default.

The court will only correspond by post, which is why you must have an up to date address for service. You should contact your local count court and ask them what is the status of the claim and what address are they using. You can find the contact details for your local county court here:

Find a court or tribunal

There will be phone numbers you can use and email addresses. As it has been quite a while, although not too unusual to be waiting a long time, especially of your local county court is very busy, because of the address change, you must enquire immediately.

There was some confusion earlier on this thread about DCB Legal. Having reread it, it is Gladstones, NOT DCB Legal you should have sent the DRN to. Did you do so?

I called them back and was informed that the case is still awaiting to be transfered to the local court, and they have my up to date address now on the system.